Highest Industry Standards
Highest Industry Standards | Smoke Detectors | Electrical | Newport
When seconds matter, reliable smoke detectors make all the difference. At HEP, our licensed electricians install, test, and maintain systems that meet — and often exceed — the highest industry standards, safeguarding Newport homes and businesses with cutting-edge photoelectric and dual-sensor technology. From discreet ceiling mounts in historic cottages to networked units in modern commercial spaces, every device is calibrated for rapid detection and minimal false alarms, giving you the peace of mind you deserve.
We take a hands-on, community-first approach: arriving on time, explaining each step, and cleaning up after the job is done. Whether you’re upgrading an aging alarm, integrating detectors with smart-home platforms, or ensuring code compliance for a renovation, HEP delivers craftsmanship rooted in decades of local experience. Put simply, we treat your safety as our own—because in Newport, we’re not just installers; we’re your neighbors watching out for you.
FAQs
What types of smoke detectors do you supply and install in Newport?
We offer a full range of smoke-detection devices to suit every property type in Newport, including: • 230-volt mains-powered optical (photo-electric) alarms with tamper-proof 10-year lithium back-up batteries • Ionisation alarms for fast-flaming fire risk areas such as lofts or garages • Heat alarms for kitchens and high-steam rooms to avoid false triggers • Radio-frequency or hard-wired interlinked systems so all units sound together • Smart Wi-Fi detectors compatible with Alexa, Google Home and smartphone alerts. All units meet BS EN 14604 and are Kitemark-approved, ensuring the highest industry and safety standards.
How often should smoke detectors be tested, serviced and replaced?
• Test weekly by pressing the test button until the alarm sounds. • Clean every 6 months with a soft brush or vacuum nozzle to remove dust. • Replace backup batteries (if not sealed) once a year, or when the low-battery chirp begins. • Replace the entire alarm unit every 10 years, or sooner if it fails a test. We can enrol you on an annual maintenance plan where our NICEIC-approved engineers visit to test, clean and document each detector in accordance with BS 5839-6:2019.
Are your smoke detector installations compliant with Welsh and UK regulations?
Yes. All installations are carried out by Part P registered electricians, fully compliant with: • BS 5839-6:2019 – Code of practice for fire detection and fire alarm systems in domestic premises. • Building Regulations Approved Document B (Fire Safety). • The Renting Homes (Fitness for Human Habitation) (Wales) Regulations 2022, which require at least one smoke alarm on each storey of rented homes. After completion we issue an Electrical Installation Certificate (EIC) and, where required, a Fire Alarm Commissioning Certificate for your records and insurance.
Can you integrate new smoke detectors with my existing electrical or smart-home system?
Absolutely. We can extend or upgrade existing hard-wired circuits, add new interlink cabling, or fit RF modules so that new and old alarms communicate wirelessly. For smart homes we supply detectors that: • Send push notifications to iOS/Android devices. • Link with systems such as Ring, Google Nest, Apple HomeKit and Samsung SmartThings. • Trigger automated routines (e.g., lighting a safe exit path). We survey the property, check Wi-Fi strength and ensure seamless, code-compliant integration.
What is the process and typical cost for professional smoke detector installation in Newport?
1. Free on-site survey to determine the correct alarm Grade and Category (e.g., Grade D1, LD2) for your property. 2. Written quotation detailing the number of units, wiring routes and any making good. 3. Installation by qualified electricians, generally completed within a day for most homes. 4. Commissioning, sound-pressure testing and user demonstration. 5. Issuance of certificates and warranty paperwork. Prices start from £139+VAT for a single mains-powered, interlinked detector supplied and fitted; discounts apply for multiple units or whole-house packages. All work is covered by a minimum 5-year manufacturer warranty and our 12-month workmanship guarantee.
Do you offer ongoing maintenance or emergency call-outs for faulty smoke detectors?
Yes. We provide: • Annual or bi-annual service contracts that include testing, cleaning, battery replacement and compliance reporting. • Priority 24/7 emergency call-outs across Newport for chirping, false alarms or power faults—often within two hours. • Replacement of outdated or recalled models at discounted rates. Our service team is on hand all year round to ensure your detectors remain fully operational and that your home or business stays protected.