Comprehensive Safety Solutions
Comprehensive Safety Solutions | Smoke Detectors | Electrical | Newport
Protect what matters most in Newport with HEP’s comprehensive safety solutions, combining expert electrical know-how with state-of-the-art smoke detectors. Our certified technicians design and install tailor-made detection systems that seamlessly integrate with your existing wiring, alerting you to danger in seconds and giving you the crucial time needed to act. Whether you’re upgrading a heritage townhouse, equipping a bustling café on the High Street, or safeguarding a new build, we calibrate every sensor for maximum sensitivity and minimal false alarms, all while keeping disruption to your daily routine to a minimum.
Beyond installation, HEP provides ongoing inspections, battery health checks, and 24/7 support, so your property remains compliant with UK safety regulations year-round. With rapid response times, transparent pricing, and a local team that truly cares, we deliver peace of mind you can rely on—because Newport deserves the very best in fire protection.
FAQs
What types of smoke detectors do you supply and install in Newport?
We offer ionisation, photo-electric (optical), and combined heat & smoke alarms—each available as battery-only, 10-year sealed lithium, or hard-wired mains models with battery back-up. Our specialists will recommend the most suitable detector (or a hybrid network) after surveying your property’s size, layout, and risk profile.
Are your installations compliant with local and national fire-safety regulations?
Yes. All detectors are installed to meet BS 5839-6:2019 for domestic premises and BS 5839-1:2017 for commercial sites. We also follow Newport City Council guidelines and Welsh Government Building Regulations (Part B). Every project comes with an installation certificate for your records and for insurers or letting agents.
How often should smoke alarms be tested and maintained?
We advise a quick push-button test once a month, a thorough vacuum of the sensing chamber every six months, and a professional service and battery check annually. Landlords must keep written maintenance logs to remain compliant with the Renting Homes (Fitness for Human Habitation) (Wales) Regulations 2020.
Can you interlink smoke detectors with other safety systems?
Absolutely. We can hard-wire or wirelessly interconnect smoke alarms so all units sound simultaneously, and we can integrate them with heat detectors, carbon-monoxide alarms, emergency lighting, and existing intruder or smart-home systems for whole-property alerts.
What should I expect during a typical installation visit?
A qualified NICEIC-approved electrician will first carry out a free risk assessment, mark optimal detector positions (usually escape routes, hallways, landings, and high-risk rooms), and discuss cable routes if mains-powered units are chosen. Installation, functional testing, and user-training normally take 1–3 hours for a standard three-bed home.
Do you provide 24/7 emergency call-outs if my smoke alarm beeps or fails?
Yes. Our Newport-based emergency team is on call 24 hours a day. We can silence nuisance beeps, replace expired units, or diagnose wiring faults. Most issues are resolved within the hour, and we carry a full stock of replacement alarms in our vans to minimise disruption.