Skilled Technicians
Skilled Technicians | Electrical Repair | Electrical | Newcomb
When the lights dim, circuits trip, or outlets refuse to work in your Newcomb home or business, HEP’s skilled technicians are ready to step in. Our licensed electricians arrive with fully stocked vans, advanced diagnostic tools, and the know-how to trace even the most elusive faults. From replacing a single switch to rewiring an entire panel, we deliver precise electrical repair that restores safety and convenience without disrupting your routine.
Customers choose HEP because we explain every option in plain language, provide upfront pricing, and back our workmanship with industry-leading guarantees. Whether you need an urgent fix after hours or a scheduled upgrade to meet new code requirements, our team treats every project with the care it deserves—leaving your space cleaner, brighter, and fully powered. Discover why Newcomb residents trust HEP for dependable electrical repair delivered with hometown pride.
FAQs
What electrical repair services do you offer in Newcomb?
Our skilled technicians handle the full spectrum of residential and light-commercial electrical repairs in Newcomb, including power point replacement, lighting faults, circuit breaker or RCD trips, switchboard upgrades, wiring repairs, smoke alarm troubleshooting, ceiling-fan repairs, appliance connection, and fault-finding for intermittent outages. If you are unsure whether your issue falls within our scope, simply call and our team will confirm before booking.
Are your electricians licensed and insured?
Yes. Every technician who attends your property holds a current Victorian A-Grade electrician’s licence, works under Energy Safe Victoria regulations, and carries $20 million in public liability insurance. We also maintain current Working with Children checks and police clearances to meet local school, childcare and aged-care facility requirements. Copies of certificates can be provided upon request.
How quickly can you respond to an electrical emergency in Newcomb?
For urgent faults such as total power loss, burning smells from outlets, sparking switchboards or storm damage, we offer a 24/7 emergency call-out service. Our Newcomb-based on-call technician can usually be on site within 60–90 minutes, depending on traffic and workload. After-hours rates apply, but we always discuss costs before dispatching so you can make an informed decision.
Do you provide upfront quotes, and what do they include?
Absolutely. For most common repairs we can give an estimate over the phone, which is confirmed on site after a visual inspection. The quote details labour, materials, GST and any travel charges—so there are no hidden fees. If unforeseen issues arise once work begins, we stop, explain the options and get your approval before proceeding.
Can you help upgrade my switchboard to meet current safety standards?
Yes. Many homes in Newcomb still operate with older porcelain fuses that lack modern safety features. We can replace these with a new metal-enclosed switchboard that incorporates circuit breakers and RCD/RCBO protection on all circuits, bringing your installation in line with AS/NZS 3000 (the Wiring Rules). Upgrades typically take half a day, include a full compliance test, and come with a certificate of electrical safety lodged with Energy Safe Victoria.
What should I do before your technician arrives for a repair?
Please clear access to the affected area—move furniture away from switchboards or outlets—and have any relevant information ready (for example, when the fault started, which appliances were in use, or photographs of error codes). If safe to do so, turn off the circuit at the switchboard to prevent further damage. For pets, we appreciate if they can be secured for everyone’s safety. These small steps help our technician diagnose and fix the problem faster, saving you time and money.