Exceptional Customer Care
Exceptional Customer Care | Newcomb
At HEP, we believe that providing top-quality roofing services means going beyond the basics to ensure your comfort, safety, and complete peace of mind. From the moment you reach out to the final inspection, our team is committed to delivering personalized support, clear communication, and unmatched professionalism. We want you to feel confident that, no matter the size of the project, you’re in good hands every step of the way.
In Newcomb, we’re proud to stand out as a trusted partner for everything from minor repairs to total roof replacements. We combine decades of local expertise with our friendly, customer-focused approach to keep your home and family protected year-round. When you choose HEP, you’re choosing more than just a roofing service—you’re choosing an exceptional experience rooted in care, integrity, and a dedication to surpass your expectations.
FAQs
What types of roofing services do you offer?
We provide a full spectrum of roofing services in Newcomb, including inspections, repairs, replacements, storm damage assessments, and new roof installations. Our expert team can evaluate your roof’s condition and recommend the best solution to ensure the safety and longevity of your home.
How do I know if my roof needs repair or replacement?
Common signs include persistent leaks, damaged or missing shingles, and noticeable sagging. If you’re experiencing higher energy bills or seeing any roof-related water stains, it’s likely time for an inspection. Our experts will thoroughly assess the integrity of your roof and recommend whether a repair or replacement is the most cost-effective and long-lasting option for you.
How long does a typical roof installation take?
The timeline for a roof installation generally depends on the size and complexity of your roofing project, as well as the weather. In most cases, a roof installation can take between one and three days. We always strive to complete our work efficiently while adhering to the highest safety and quality standards.
What roofing materials do you recommend for Newcomb’s climate?
We recommend considering materials like asphalt shingles, metal roofing, or high-quality shingles designed for durability. These materials stand up well to the local weather patterns, including heavy rain, high winds, and potential snowfall. During our consultation, we’ll discuss all suitable options to help you select the best material for your budget and long-term needs.
Do you provide warranties on your roofing services?
Yes, we do. We offer various warranty packages depending on the specific roofing system and materials used. This includes manufacturer warranties for shingles or metal panels, and workmanship warranties to protect your investment. We’re always happy to explain these options so you can choose the one that best fits your needs.
How can I schedule an inspection or service appointment?
You can get in touch with us by phone or through our online contact form. Once we hear from you, our dedicated customer care team will help you set up a convenient date and time for an inspection or service visit. We take pride in making the scheduling process quick and easy, ensuring that your roofing needs are met without hassle.