- HEP
- High-quality Replacements
High-quality Replacements
High-quality Replacements | Plumbing Fixture Replacements | Plumbing | New Tazewell
From leaky faucets and dated showerheads to stubborn, slow-filling toilets, the smallest fixture can cause the biggest headache—unless you call HEP. Our licensed, local team brings decades of experience and a van stocked with premium parts right to your New Tazewell doorstep, so most jobs are finished in a single visit. We handle all makes and models, match finishes to your décor, and dispose of the old hardware responsibly, making plumbing fixture replacements feel effortless.
Homeowners trust HEP because we treat every project like it’s happening in our own homes. You’ll get upfront pricing, tidy technicians who respect your space, and warranties that protect your investment long after we’ve packed up our tools. Whether you’re updating for style, solving a chronic leak, or boosting water efficiency, we deliver high-quality results that look great, work flawlessly, and stand the test of time—right here in New Tazewell.
FAQs
Which plumbing fixtures do you replace in New Tazewell homes and businesses?
Our licensed plumbers can replace virtually any fixture connected to your water or drain lines, including kitchen and bath faucets, sinks, toilets, tubs, showers, shower valves, garbage disposals, dishwashers, washing-machine boxes, ice-maker lines, hose bibbs, and point-of-use water heaters. We also install low-flow and ADA-compliant models to meet current building codes in New Tazewell and the wider Claiborne County area.
How can I tell whether a fixture needs replacement instead of a repair?
We recommend replacement when a fixture is over 10–15 years old, has recurring leaks, shows visible corrosion or cracking, uses outdated parts that are hard to source, or fails to meet today’s water-efficiency standards. During our inspection we measure water pressure, check internal seals and cartridges, and evaluate the fixture’s finish. If repair costs exceed about 50 % of the price of a new, more efficient model, replacement is usually the smarter long-term choice.
Can I purchase my own fixture and have you install it?
Absolutely. Many customers pick out faucets, sinks, or toilets that match their décor and simply ask us to perform the professional installation. We’ll verify that the model you’ve chosen is compatible with your home’s plumbing, meets Tennessee code, and carries a solid manufacturer warranty. If you prefer, we can also supply premium fixtures from trusted brands at contractor pricing and bring them to the job site for a turnkey experience.
How long does a typical plumbing fixture replacement take?
Most single-fixture swaps—such as a faucet, toilet, or garbage disposal—are completed in 1–2 hours, provided shut-off valves are in good condition and no unexpected piping issues are found. Bathtub or shower valve replacements can take 3–6 hours, and a complete tub/shower unit change-out may require a full day. Before work begins we provide a written schedule so you know exactly how long the water will be off and when the space will be usable again.
Do I need a permit for fixture replacement, and who handles it?
In New Tazewell, simple like-for-like fixture swaps inside an existing bathroom or kitchen usually don’t require a permit. However, if the work involves relocating supply or drain lines, altering venting, or installing a new water heater, Claiborne County codes require permitting and inspection. Our team stays current on local regulations and will secure any necessary permits and coordinate inspections at no additional hassle to you.
What kind of warranty or guarantee do you provide?
We stand behind our workmanship with a 1-year labor warranty on all fixture replacements. Most of the manufacturers we recommend—such as Moen, Delta, Kohler, and American Standard—offer limited lifetime warranties on parts and finishes. If we supply the fixture, we’ll register it for you and keep the documentation on file. Should any leaks or installation-related issues arise within the warranty period, we’ll return promptly and fix the problem at no cost.