Experienced Team

HEPExperienced Team

Experienced Team | Tankless Water Heater Install | Plumbing | New Market

When you invite HEP’s experienced plumbing team into your New Market home, you’re choosing professionals who combine small-town courtesy with top-tier technical skill. Our licensed experts assess your household’s hot-water demands, explain the energy-saving advantages of going tank-free, and handle every step of your tankless water heater install with precision—whether we’re upgrading an older property on Main Street or finishing a new build off I-40. We arrive on schedule, protect your floors, and leave your utility room spotless, so the only thing you’ll notice is endless hot water and lower energy bills.

HEP backs every installation with transparent pricing, factory-trained craftsmanship, and 24/7 support. From optimizing gas lines and venting to registering warranties and showing you how to adjust the digital controls, we don’t call the job done until you’re confident and comfortable. Discover why New Market homeowners trust HEP for reliable, forward-thinking comfort solutions—schedule your tankless water heater install today and start enjoying hot water that never runs out.

FAQs

Why should I choose a tankless water heater for my New Market home?

Tankless units heat water on demand instead of storing it, which means unlimited hot water, up to 40% lower energy bills, a space-saving wall-mounted design, and a lifespan that can exceed 20 years with proper maintenance—about twice as long as a conventional tank.

How do I know what size (flow rate) tankless water heater I need?

Sizing is based on your home’s simultaneous hot-water demand, measured in gallons per minute (GPM). Our technicians calculate total GPM by adding the flow rates of fixtures you’re likely to use at the same time—such as a shower (2.0 GPM) plus a kitchen sink (1.5 GPM). We also consider New Market’s incoming groundwater temperature, which affects how hard the unit must work to reach your desired output temperature. After a free on-site assessment, we’ll recommend the ideal model and capacity for your household.

Can a tankless water heater be installed in place of my existing tank without major remodeling?

Yes. Most homes can convert without structural changes. Our experienced plumbers handle venting modifications, gas line upsizing (if necessary), and electrical upgrades. We often reuse existing water lines and can place the unit on a basement or exterior wall. Installations typically take one day, keeping disruption to a minimum.

What kind of maintenance does a tankless system require?

To maintain efficiency and warranty coverage, flush the heat exchanger annually (or every 6 months in hard-water areas) to remove mineral scale. We provide affordable maintenance plans that include descaling, filter cleaning, vent inspection, and software updates. Routine care prevents performance loss and prolongs service life.

Will a tankless water heater work during New Market’s winter months?

Absolutely. Modern units include freeze protection down to –30 °F when installed to manufacturer specs. We ensure proper vent clearances, insulate exterior piping, and set the internal recirculation pump (if equipped) for cold spells. Even with groundwater temperatures as low as 40 °F, correctly sized systems deliver a continuous 120 °F shower.

What rebates or incentives are available for tankless water heaters in New Market?

Maryland residents may qualify for up to $600 in state energy-efficiency rebates, plus a 30% federal tax credit (capped at $600) under the Inflation Reduction Act. Local utility Potomac Edison also offers $200 for ENERGY STAR-certified models. Our office handles all paperwork to ensure you receive every eligible incentive.

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