Plumbing Systems

HEPPlumbing Systems

Plumbing Systems | Drain Opening | Plumbing | New Market

When a stubborn clog threatens to stall your day in New Market, HEP’s friendly, licensed plumbers arrive with the right tools, the right attitude, and a reputation built on decades of reliable service. From the moment you call, we listen to your concerns, give straightforward pricing, and dispatch a technician who knows local plumbing codes as well as the back roads of Rutherford County. Whether it’s a kitchen sink that won’t budge or a main line backup flooding your basement, our team clears the mess quickly so you can get back to life as usual—no fuss, no lingering odors, and no hidden fees.

Our specialized drain opening service combines high-pressure hydro-jetting, safe mechanical augers, and video-camera inspections to eliminate blockages while protecting your pipes. We clean up after ourselves, explain preventive tips, and back every job with HEP’s satisfaction guarantee. Day or night, weekend or holiday, one call to HEP is all it takes for clear drains and total peace of mind.

FAQs

What are the most common causes of clogged drains in New Market homes?

In New Market, kitchen drains typically clog from grease buildup, food scraps, and soap residue, while bathroom drains often back up due to hair, toothpaste, and soap scum. In older neighborhoods, tree roots entering underground sewer lines are another frequent culprit. Seasonal temperature swings can also cause older cast-iron or clay pipes to crack, allowing debris to collect and form blockages.

How can I tell when it’s time to call a professional instead of using a store-bought drain cleaner?

You should reach out to a licensed plumber when: 1) water backs up in multiple fixtures at once (a sign of a main line clog); 2) plunging or a consumer drain cleaner only clears the pipe temporarily; 3) you smell foul odors coming from the drain; 4) gurgling sounds occur when other fixtures are used; or 5) you’ve used chemical cleaners repeatedly—these products can corrode pipes and harm septic systems common in the New Market area.

What methods do your plumbers use to open drains, and will they damage my plumbing?

Our technicians start with a video camera inspection to locate the clog precisely. Depending on the material and severity, we use one or more of the following: (a) motorized drain augers (“snakes”) for hair, grease, and small root intrusions; (b) high-pressure hydro jetting to scour away stubborn buildup inside larger sewer lines; and (c) root-cutting heads if tree roots have invaded. All equipment is chosen to match pipe material—PVC, copper, cast-iron, or terra-cotta—so there’s no risk of scratching or breaking your plumbing.

How fast can you respond to an emergency clog in the New Market area?

We provide 24/7 emergency service. Because our dispatch office is located right off MD-144, a certified drain expert can usually be at any New Market address within 60–90 minutes—often faster during normal business hours. Our vans carry a full inventory of augers, jetters, and replacement parts, so most blockages are cleared in a single visit.

Will professional drain opening solve recurring clogs permanently?

A one-time service removes the existing blockage, but permanent relief depends on what caused the clog. If buildup was due to grease, soap, or hair, a thorough cleaning and proper maintenance should keep the line clear for years. If we discover pipe damage, misaligned joints, or invasive tree roots, we’ll recommend repair or trenchless lining along with drain opening to prevent repeated backups.

What preventive steps can I take after the service to keep drains flowing freely?

• Use drain strainers in sinks and tubs to catch hair and food particles. • Wipe grease from pots and pans with a paper towel before washing. • Run hot water and a few drops of dish soap down kitchen lines weekly to dissolve minor buildup. • Flush only toilet paper in bathrooms—no wipes, cotton, or hygiene products. • Schedule a professional camera inspection every 2–3 years if you have mature trees near sewer lines. Following these tips can extend the life of your plumbing and reduce the need for future emergency visits.

HEP
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(423) 819-7773