Quality Craftsmanship
Quality Craftsmanship | Plumbing | New Market
From fixing persistent drips to designing whole-home water systems, HEP brings old-school pride and modern know-how to every plumbing project in New Market. Our licensed pros arrive on time, respect your home like their own, and use top-grade parts so the repair lasts long after the truck pulls away. You’ll see the difference in the clean workmanship, the neatly labeled shut-offs, and the way we leave the workspace spotless—because true craftsmanship is found in the details you don’t have to ask for.
Whether you need a midnight emergency repair, an efficiency-boosting upgrade, or a full bathroom remodel, one call puts the entire HEP team to work for you. Transparent pricing, iron-clad warranties, and friendly follow-ups mean you get peace of mind along with perfectly flowing pipes. Discover why your neighbors trust HEP for quality craftsmanship and book your service today.
FAQs
What plumbing services do you offer in New Market?
We provide comprehensive plumbing solutions, including fixture installation, leak detection and repair, water heater installation and maintenance, drain cleaning, sewer line repair, kitchen and bathroom remodeling, and routine inspections. Our team handles both residential and light commercial projects, ensuring each job meets local codes and our quality craftsmanship standards.
Are your plumbers licensed and insured?
Yes. All of our plumbers are fully licensed, bonded, and insured in the state of Maryland. We maintain up-to-date certifications and participate in ongoing training to stay current with the latest plumbing codes, safety practices, and installation techniques. This guarantees you receive dependable service backed by professional accountability.
Do you offer emergency plumbing services after hours?
Absolutely. We provide 24/7 emergency plumbing support in New Market and surrounding areas. Whether it’s a burst pipe at midnight or a backed-up sewer line on the weekend, our on-call technicians will arrive promptly with the tools and parts needed to minimize damage and restore normal operation.
What kind of materials and brands do you use?
We believe high-quality craftsmanship starts with top-grade materials. We source fixtures, pipes, and fittings from reputable manufacturers like Kohler, Moen, Delta, Uponor, and Charlotte Pipe. Whenever possible we recommend lead-free brass, Type L copper, or PEX-A tubing for durability and long-term performance, but we’re happy to work with any specific brand or product you prefer.
How do you price your plumbing jobs?
Transparency is key. For most non-emergency projects, we offer free on-site evaluations followed by written, itemized estimates that outline labor, materials, permits, and any optional upgrades. We charge by the job rather than by the hour, so you know the final cost before work begins. Senior and military discounts, as well as flexible financing options, are also available.
Do you provide warranties or guarantees on your work?
Yes, we stand behind our craftsmanship with a two-tier warranty: a 12-month workmanship guarantee that covers labor, plus manufacturer warranties on parts and fixtures (typically 1–10 years depending on the brand). If any issue related to our installation or repair arises within the warranty period, we will return promptly to make it right at no additional cost.