Uninterrupted Power
Uninterrupted Power | Generators | Electrical | Mulberry
When the lights go out in Mulberry, HEP keeps your world brilliantly lit. Our thoughtfully engineered generators leap into action the instant an outage strikes, delivering seamless, steady current to homes, hospitals, data centers, and family-owned shops alike. From compact residential units to robust industrial systems, every solution is sized, installed, and monitored by local experts who know the Florida climate—and its surprises—inside out.
Choose HEP for unmatched reliability, whisper-quiet operation, and round-the-clock service that never leaves you waiting. We pair leading-edge technology with neighborly support, so you can focus on living, working, and thriving while we keep the power flowing. Discover how effortless uninterrupted energy can be with a partner who treats every project as mission-critical.
FAQs
What types of standby generators do you offer for homes and businesses in Mulberry?
We supply and install a full range of air-cooled and liquid-cooled standby generators from 7 kW to 150 kW. Residential models are typically air-cooled and fueled by natural gas or propane, while larger commercial units can be diesel, natural gas, or bi-fuel. All of our sets include automatic transfer switches, weather-resistant enclosures rated for Florida’s humidity, and remote monitoring options.
How do I determine the correct size generator for my property?
Proper sizing starts with a load calculation. We review your electric panel, list the appliances or production equipment you want backed up, and measure starting (in-rush) and running amperage. For homes, common sizes are 14–24 kW, which cover HVAC, refrigeration, and lighting. For businesses, we may recommend 30 kW and up. An undersized generator can stall, while an oversized unit wastes fuel, so we provide a detailed proposal and, if needed, on-site load bank testing before installation.
Do I need a permit to install a generator in Mulberry, and will you handle the paperwork?
Yes. Polk County and the City of Mulberry require an electrical permit and, when fuel piping is involved, a plumbing or gas permit as well. Our licensed electricians and mechanical contractors prepare the drawings, submit them to the building department, coordinate any utility disconnects, and schedule final inspections. Permit fees are included in our turnkey quote so you don’t have to manage any of the red tape.
How often will my generator need maintenance, and do you offer service plans?
Manufacturers recommend maintenance every 6–12 months or after 200 hours of run time. Service includes oil and filter changes, spark-plug replacement (for gaseous units), battery load testing, valve adjustment, and firmware updates to the controller. We offer bronze, silver, and gold maintenance plans that cover annual or semi-annual visits, 24/7 remote monitoring, emergency call-outs within four hours, and documented service logs required to keep your factory warranty valid.
What happens during a power outage—does my generator start automatically?
Yes. The automatic transfer switch (ATS) monitors utility voltage. If it senses a loss of power for more than a few seconds, it signals the generator to start, stabilizes voltage/frequency, and then transfers your electrical load. When utility power returns, the ATS switches back to grid power and cools the generator down before shutting it off. The whole process is fully automatic and normally takes 10–15 seconds, so you don’t need to be on-site to restore power.
How loud are your generators, and are they compliant with local noise ordinances?
Our residential units operate at 60–67 dB(A) at 23 ft—about the volume of an outdoor conversation. Commercial models can range from 65–75 dB(A) depending on enclosure type. Polk County’s noise ordinance limits continuous noise in residential zones to 72 dB(A) during the day and 65 dB(A) at night; all of our units meet or can be equipped with Level 2 or Level 3 sound-attenuated enclosures to remain in compliance. During sizing, we place the generator away from bedrooms and property lines to minimize disturbance.