Time-tested Reliability
Time-tested Reliability | Generators | Electrical | Mulberry
For decades, HEP Electrical has been the name Mulberry homeowners and businesses trust when the lights go out and critical equipment must stay on. Our factory-trained technicians install, service, and repair industry-leading generators that start instantly, run quietly, and withstand Florida’s toughest storms. From precise load calculations to seamless automatic transfer switches, every detail is handled with the craftsmanship and courtesy that have defined our family-owned company since day one.
Whether you need a compact backup unit for peace of mind or a whole-property power solution, we tailor each system to your unique demands and budget. Count on transparent quotes, 24/7 emergency response, and a workmanship warranty that proves we’re in it for the long haul. With HEP, you don’t just buy equipment—you gain a steadfast partner committed to keeping Mulberry powered, protected, and comfortable no matter what the forecast brings.
FAQs
What makes your generators “time-tested” and reliable?
Our product line is made up exclusively of UL-listed models that have accumulated millions of operating hours in homes and businesses across Florida’s Gulf Coast over the past 25+ years. Each unit is factory load-banked for 100 % capacity, vibration-tested, and salt-spray-tested to mirror Mulberry’s hot, humid climate. The engines use cast-iron cylinder liners, full-pressure lubrication, and low-oil shutdown electronics, while the alternators are wound with H-class insulation that tolerates 180 °C. Combined with corrosion-resistant enclosures and stainless-steel fasteners, these features allow the sets to start first time, every time—even after the prolonged outages that accompany tropical storms.
Which size generator do I need for my Mulberry home or business?
Begin by listing the loads you want to keep powered—HVAC, refrigeration, well pump, computers, or entire building. For homes, 10–22 kW covers most essentials; whole-house backup typically requires 24–38 kW. Small retail locations often use 30–60 kW three-phase units, while light-industrial sites may need 80 kW or more. We offer a free on-site assessment during which our technician measures starting currents, evaluates voltage imbalance, and checks fuel availability. You’ll receive a written load analysis and at least two sizing options, ensuring your generator is neither undersized (risking nuisance trips) nor oversized (wasting fuel and money).
How often does a generator need maintenance and do you handle it locally?
For standby models, the industry standard is one preventive maintenance visit every six months plus a weekly automatic exercise cycle. Our Mulberry-based service team performs oil and filter changes, coolant and fuel testing, battery conductance checks, and firmware updates. We stock OEM parts in Lakeland, so most repairs are completed within 24 hours. All new installations come with a 5-year preventive maintenance plan, and remote monitoring can alert us—and you—of any fault codes in real time.
Are permits or inspections required in Mulberry for installing a standby generator?
Yes. The City of Mulberry follows the Florida Building Code and the National Electrical Code (NEC). A building permit and an electrical permit are required before installation begins, and a fuel-gas permit is needed if you connect to propane or natural gas. We prepare and submit the permit package—including site plan, load calculations, anchoring details for 150 mph wind ratings, and sound-attenuation data—and coordinate all city inspections. Typical approval time is 7–10 business days, and we include permit fees in our turnkey quote so there are no surprises.
How loud are the generators and will they violate local noise ordinances?
Our residential and light-commercial models feature acoustic enclosures that keep sound pressure to 65–70 dB(A) measured 23 ft away—quieter than most central air-conditioning condensers. Mulberry’s municipal code limits continuous noise in residential zones to 75 dB(A) during daylight and 65 dB(A) at night, so our units remain compliant without additional barriers. For sensitive applications, we can supply hospital-grade packages down to 60 dB(A) and add modular attenuator walls or vegetative screening to further dampen sound.
What fuel options are available and how long can a generator run during an outage?
For permanent installations we offer natural gas, liquid propane (LP), and diesel configurations. Natural-gas units are tied to the municipal pipeline and can run indefinitely as long as service is available. LP models connect to on-site tanks; a typical 500-gallon tank runs a 22 kW set for about 6 days at a 50 % load before needing a refill. Diesel systems use double-wall belly tanks sized from 24 to 72 hours of operation by code, but we can add external tanks for up to 168 hours. All engines include low-fuel alarms and automatic shutdowns to prevent damage, and our monitoring portal shows real-time fuel levels so you can schedule deliveries before a storm hits.