Reliable Performance
Reliable Performance | Electrical Switches | Electrical | Mascot
Discover the confidence that comes from flipping a switch engineered for unwavering reliability. HEP’s Reliable Performance Electrical range brings precision craftsmanship to everyday control, ensuring smooth actuation, optimal conductivity, and enduring durability. Whether you’re upgrading a residential panel or specifying components for a demanding industrial project, these electrical switches deliver consistent performance that keeps systems running safely and efficiently.
From sleek toggle models to rugged rotary designs, each HEP unit is rigorously tested to exceed international standards and withstand the toughest conditions. Quick-fit terminals streamline installation, while robust housings resist heat, vibration, and corrosion—reducing maintenance and downtime. Choose HEP and experience the dependable response you need with the quality you can trust.
FAQs
What types of electrical switches do you supply and install in Mascot?
We stock and install a full range of residential, commercial, and industrial switches, including standard rocker and toggle switches, dimmer switches, weather-proof outdoor switches, smart Wi-Fi/Bluetooth switches, and specialty safety isolation switches. All products are sourced from reputable Australian-approved brands such as Clipsal, HPM, and Legrand to guarantee longevity and compliance with AS/NZS 3000 wiring rules.
Are your switches compliant with Australian Standards and suitable for local regulations?
Yes. Every switch we supply carries the RCM (Regulatory Compliance Mark) and is manufactured to meet or exceed AS/NZS 3133 and AS/NZS 3100 standards. Our licensed electricians follow the latest AS/NZS 3000 regulations during installation, ensuring your project in Mascot passes any council or energy-provider inspections without issue.
Can you upgrade my existing switches to smart or dimmable models without rewiring the entire house?
In most cases, yes. Many modern smart and dimmer switches are designed as retro-fit replacements that fit the existing wall box and use the current wiring. Our technician will inspect your switchboard and neutral availability, recommend compatible devices, and complete the upgrade with minimal disruption. If additional neutrals or a deeper mounting plate are required, we will provide a transparent quote before commencing any work.
How long does a typical switch replacement or installation take?
For a straight like-for-like replacement, a single switch generally takes 15–30 minutes, including testing. A multi-gang smart switch or an outdoor weather-proof assembly may take 45–60 minutes. If you are upgrading an entire property, we can usually complete a standard three-bedroom home in one day, depending on access and switch quantity. Our team schedules appointments with a 30-minute arrival window to keep your day on track.
Do your electrical switches come with a warranty?
Absolutely. All switches are backed by the manufacturer’s 2- to 5-year product warranty (depending on brand and model), plus our own 12-month workmanship guarantee. If a switch fails due to a manufacturing defect or our installation within the warranty period, we will replace or repair it at no cost to you.
What should I do if a switch feels warm, sparks, or stops working?
Turn off the affected circuit at your switchboard and avoid using the switch. Heat, arcing (sparking), or intermittent operation can indicate loose connections, worn contacts, or overloading—all potential fire hazards. Call our Mascot office on 02-XXXX-XXXX or book online for a same-day safety inspection. Our licensed electricians will diagnose the problem, replace the faulty switch if needed, and test the circuit to ensure it is safe and compliant.