Quality Workmanship
Quality Workmanship | Plumbing | Manchester
At HEP, we treat every pipe, valve, and fitting as if it were the heart of your home. Our Manchester engineers blend time-honoured craft with modern techniques, delivering flawless plumbing that keeps water flowing smoothly and efficiently. From a sleek kitchen refit to an emergency leak at midnight, we arrive on time, work meticulously, and leave your space spotless—so the only thing you notice is how well everything works.
Choose us for transparent quotes, premium materials, and a friendly team that listens first and fixes fast. Whether you’re planning a full bathroom renovation or need a single tap repaired, HEP’s commitment to quality workmanship means the job gets done right the first time, every time. Discover why homeowners and businesses across Manchester trust our family-run company for all their plumbing needs.
FAQs
What areas of Greater Manchester do you cover for plumbing services?
We provide comprehensive plumbing services across the entire Greater Manchester region, including the city centre and surrounding boroughs such as Salford, Trafford, Stockport, Tameside, Bury, Rochdale, Oldham, Wigan, and Bolton. If you’re unsure whether we cover your postcode, simply give us a call and our team will confirm availability and arrange the earliest convenient appointment.
Are your plumbers fully qualified and accredited?
Yes. Every member of our team is City & Guilds–qualified or holds an equivalent industry certification. They are also Gas Safe–registered for any work involving gas appliances. We invest in regular training and keep up to date with the latest Water Regulations Advisory Scheme (WRAS) guidelines to ensure all work meets or exceeds current UK standards.
Do you offer emergency plumbing services and how quickly can you attend?
Absolutely. We operate a 24/7 emergency call-out service across Manchester. In most cases we can have a qualified engineer at your property within 60 minutes of your call, day or night. Our vans are stocked with common replacement parts, allowing us to fix most leaks, burst pipes, or blockages on the first visit.
How do you guarantee the quality of your workmanship?
Quality is at the heart of everything we do. All work is carried out in line with British Standards and manufacturer specifications. We provide a written workmanship guarantee that covers both labour and any supplied parts for a minimum of 12 months. If an issue related to our work arises within that period, we’ll return and rectify it free of charge.
What types of plumbing jobs do you specialise in?
Our team handles a full spectrum of domestic and light-commercial plumbing, including bathroom and kitchen installations, boiler swaps, radiator upgrades, smart thermostat fitting, unvented hot-water cylinders, leak detection, drain unblocking, and water-pressure optimisation. Whether it’s a simple tap replacement or a complete system overhaul, we bring the same attention to detail and quality workmanship.
Are your prices transparent, and do you provide free quotations?
Yes. We pride ourselves on clear, upfront pricing with no hidden extras. For planned work we offer free, no-obligation surveys and written quotations detailing labour, materials, and timescales. For emergency jobs we provide a fixed call-out fee that includes the first hour of labour, followed by competitive half-hourly rates. Any parts required are always discussed and agreed before fitting.