Seasoned Professionals
Seasoned Professionals | Commercial Plumbing | Plumbing | Loudon
From bustling manufacturing floors to charming Main Street boutiques, Loudon businesses count on HEP’s seasoned professionals to keep water flowing, drains clear, and productivity high. Our team arrives when promised, fully stocked and ready to solve the toughest challenges—whether that means retrofitting rest-room fixtures for code compliance, repairing a midnight pipe burst, or designing an energy-efficient hot-water system that tames utility costs. You stay focused on your customers; we handle the hidden infrastructure that keeps the doors open.
Years of hands-on experience have taught us that downtime costs money, so we emphasize rapid diagnostics, upfront pricing, and workmanship that endures. From preventive maintenance contracts to large-scale renovations, our approach to commercial plumbing blends old-school craftsmanship with the latest technology, giving Loudon property managers confidence that every valve, joint, and seal is built to last. When your business can’t afford a second guess, trust the professionals who treat your plumbing like it’s mission-critical—because to us, it is.
FAQs
What types of commercial properties do you service in Loudon?
Our seasoned professionals handle the full spectrum of commercial plumbing needs across Loudon County—including office parks, retail centers, restaurants, manufacturing facilities, health-care buildings, schools, multifamily complexes, and municipal structures. Whether your property is new construction, a historic retrofit, or anything in between, we have the expertise and equipment to keep its plumbing operating safely and efficiently.
Are you licensed, bonded, and insured for commercial projects?
Absolutely. We carry a Tennessee CMC-A Mechanical Contractor license with a commercial plumbing designation, maintain full general liability and workers’ compensation coverage, and secure bonding for projects when required. Copies of all certificates are available upon request, giving you peace of mind that every job meets state and local regulations and is protected from start to finish.
How fast can you respond to a plumbing emergency at my facility?
We offer true 24/7/365 emergency dispatch for Loudon businesses. A live representative answers every call, and a certified commercial plumber is dispatched within 60 minutes for critical issues such as burst mains, sewer backups, gas leaks, or sprinkler failures. Our service trucks are stocked as rolling warehouses, allowing us to complete most emergency repairs on the first visit and minimize downtime for your operations.
Do you provide preventative maintenance programs for commercial plumbing systems?
Yes. Our preventative maintenance plans are customized to your building’s age, occupancy, and water usage patterns. Typical services include annual or semi-annual backflow testing, water heater flushes, sewer camera inspections, grease trap cleaning, valve exercising, and fixture performance checks. Regular maintenance helps you avoid costly shutdowns, extend equipment life, and stay compliant with insurance and health-department requirements.
Can you upgrade my existing plumbing to meet current Loudon codes and ADA requirements?
We stay current with International Plumbing Code (IPC), Tennessee state amendments, and ADA accessibility guidelines. Our team can perform a comprehensive assessment of your facility, identify non-compliant piping, fixtures, or clearances, and provide a phased upgrade plan that minimizes business disruption. We also coordinate permits and inspections with Loudon City Building & Codes to ensure every modification passes on the first attempt.
What warranty and follow-up support do you offer on installations and repairs?
All labor is covered by a one-year workmanship warranty, and most fixtures and equipment carry manufacturer warranties ranging from three to ten years. After project completion, we provide an as-built packet with serial numbers, cut sheets, and maintenance recommendations. If any covered issue arises, we prioritize warranty calls within 24 hours at no additional cost, ensuring long-term reliability of your commercial plumbing investment.