- HEP
- Experienced Team
Experienced Team
Experienced Team | Duct Cleaning | Heating and Air Conditioning | Loudon
In Loudon, HEP’s experienced team brings decades of heating and air conditioning know-how to every home we visit, and our commitment to spotless indoor air starts with professional duct cleaning. From the moment our certified technicians arrive, they treat your vents like the lungs of your house—removing built-up dust, pet dander, and unseen allergens that strain HVAC performance and pollute the air you breathe.
With industry-leading equipment and a neighborly smile, we restore peak airflow, lower energy bills, and help your furnace and AC last longer. Count on HEP to leave your ducts—and your home—fresh, efficient, and ready for anything Loudon’s seasons can throw at them.
FAQs
Why is regular air-duct cleaning important for my home or business in Loudon?
Loudon’s four-season climate means HVAC systems work year-round, pulling pollen, dust, pet dander, and even moisture into the ductwork. Over time these contaminants collect on the interior walls of the ducts, restricting airflow, forcing your heating and cooling equipment to work harder, and circulating irritants throughout the building. Professional duct cleaning removes this buildup, helping protect respiratory health, lowering energy bills, and prolonging the life of your furnace and air conditioner.
How often should I schedule professional duct cleaning?
The National Air Duct Cleaners Association (NADCA) recommends cleaning air ducts every 3–5 years under normal conditions. In Loudon we suggest leaning toward the shorter end of that range if you have pets that shed, recent construction or remodeling dust, smokers in the household, or family members with allergies or asthma. Commercial facilities, restaurants, or buildings with higher occupancy may benefit from annual service to meet indoor-air-quality standards.
What signs indicate my ductwork needs cleaning?
Common red flags include excessive dust on furniture shortly after cleaning, musty or stale odors when the system turns on, visible mold growth around supply registers, uneven airflow or temperature rooms, unexplained increases in energy bills, and rattling or whistling noises that can signify debris restrictions. If you have recently completed a renovation or discovered rodents or insects in the attic or crawl space, scheduling a duct inspection is also wise.
What is included in your duct-cleaning process and how long does it take?
Our Loudon team follows NADCA best practices. We begin with a camera inspection to document the current condition of the ducts. Next, we protect flooring and furnishings before attaching a high-powered negative-air vacuum to the trunk lines. Rotating brushes and compressed-air whips dislodge debris, which is pulled into HEPA-filtered containment. We then clean the supply and return plenums, registers, and grills, sanitize with an EPA-approved solution if requested, and perform a final camera pass for quality assurance. A typical single-family home takes 2–4 hours; larger homes or commercial buildings can take a full day.
Will duct cleaning improve indoor air quality and HVAC efficiency?
Yes. By removing dust, mold spores, and allergens, cleaned ducts allow the air filter and HVAC components to perform as designed, which directly improves indoor air quality. Clear passages also reduce static pressure, enabling the blower motor to move air with less effort. Clients often report a 5–15 % drop in energy consumption, more consistent temperatures, and reduced HVAC noise after service.
Are you licensed and insured, and do you offer any guarantees on your duct-cleaning services?
Absolutely. We are fully licensed by the State of Tennessee for mechanical and HVAC services and carry comprehensive liability and workers’ compensation insurance for your protection. All technicians are NADCA-certified and undergo annual continuing education. We stand behind our work with a 100 % satisfaction guarantee—if you’re not completely happy within 30 days, we will return and reclean the affected areas at no additional cost.