Years Of Experience
Years Of Experience | Plumbing | Lancing
For more than two decades, HEP has been the quiet powerhouse behind Lancing’s most dependable plumbing solutions. From the narrowest Victorian cottages near the seafront to the newest builds north of the A27, we’ve seen every quirk a West Sussex property can throw at a pipe or valve. That hard-won experience means faster fault-finding, tidier workmanship, and fixes that stay fixed—whether you’re fighting a midnight leak or upgrading an entire heating system.
Customers choose HEP because we turn up when we say we will, explain every option in plain English, and leave your space cleaner than we found it. We carry a full stock of parts in our vans, work to transparent quotes, and back each job with a rock-solid guarantee. When you want local tradespeople who treat your home with the care they give their own, count on the team whose name has been synonymous with top-tier plumbing in Lancing since 2001.
FAQs
How many years of experience does your plumbing team have in Lancing?
Our core team has more than 25 years of hands-on plumbing experience in and around Lancing. Several senior engineers have worked locally since the 1990s, giving us deep familiarity with the area’s housing stock, water-pressure variations, and common pipework materials.
What types of plumbing services do you offer with your years of expertise?
Our long experience means we can confidently handle everything from routine maintenance to complex system overhauls. Services include leak detection and repair, boiler installation and servicing, bathroom and kitchen refurbishments, hot-water cylinder replacement, central-heating upgrades, power-flushing, unvented systems, and full new-build plumbing installations.
Are your experienced plumbers fully qualified and insured?
Yes. All engineers hold City & Guilds or NVQ Level 2/3 plumbing qualifications, Gas Safe registration for gas work, and WRAS approval for water fittings. We carry £5 million public liability insurance and £10 million employer’s liability cover, so every job is protected.
Can your seasoned plumbers handle emergency call-outs in Lancing?
Absolutely. Our 24/7 emergency line is staffed by senior plumbers who can be on site in Lancing within 60–90 minutes. Decades of troubleshooting experience allow us to diagnose and stabilise burst pipes, boiler breakdowns, and drainage blockages quickly, minimising damage and disruption.
How does your extensive experience benefit commercial clients?
Having worked on schools, restaurants, care homes, and light-industrial units for over two decades, we understand commercial compliance, downtime constraints, and the need for durable, energy-efficient solutions. We can liaise with facilities managers, produce risk assessments and method statements (RAMS), and schedule work out of hours to keep businesses trading.
Do you guarantee your workmanship, and what warranties are available?
Yes. All labour is backed by a written 12-month workmanship guarantee. Because we are accredited installers for leading manufacturers, we can also register extended parts warranties—up to 10 years on selected boilers and 25 years on certain pipework and fittings—giving you long-term peace of mind.