Plumbing Services
Plumbing Services | Plumbing | Lancing
Need a local expert who turns leaks, drips and breakdowns into distant memories? HEP’s friendly engineers bring decades of plumbing know-how right to your door in Lancing, arriving fast with the tools, parts and can-do attitude to get water flowing and heating humming again. From emergency call-outs at dawn to scheduled upgrades that boost efficiency, we treat every home as if it were our own—tidy workspaces, transparent pricing and workmanship guaranteed.
Whether you’re dreaming of a sleek new bathroom, battling a stubborn blockage or simply want a boiler service that keeps energy bills in check, our Gas Safe registered team offers clear advice and solutions tailored to your property. Join hundreds of satisfied neighbours who trust HEP to keep life running smoothly and book your visit today; we’re only ever a phone call away.
FAQs
What plumbing services do you offer in Lancing?
We provide a complete range of domestic and light–commercial plumbing services in Lancing and the surrounding West Sussex area. This includes leak detection and repair, burst pipe replacement, tap and toilet repairs, bathroom and kitchen plumbing installations, hot-water cylinder servicing, boiler installs and servicing, radiator installation and power-flushing, drain unblocking, outside tap fitting, and landlord gas safety checks. If the service you need isn’t listed, just give us a call and we’ll let you know if we can help.
Do you offer a 24/7 emergency call-out service?
Yes. Plumbing problems rarely happen at convenient times, so our qualified engineers are on call 24 hours a day, 7 days a week, 365 days a year. Whether it’s a middle-of-the-night burst pipe, a weekend boiler breakdown, or a blocked toilet on a bank holiday, simply phone our emergency line and we’ll dispatch the nearest available plumber to you immediately.
How quickly can you reach my property in Lancing?
For emergencies within Lancing we aim to arrive within 60 minutes of your call, traffic permitting. Because our engineers live and work locally, most non-urgent appointments can also be arranged for the same day or at a time that suits you. When you book, our office will give you an accurate ETA and we’ll keep you updated if there are any unforeseen delays.
Are your plumbers qualified and fully insured?
Absolutely. All our plumbers hold City & Guilds or NVQ Level 2/3 plumbing qualifications, and our gas engineers are Gas Safe registered. We carry £5 million of public liability insurance and adhere to the latest British Standards and Building Regulations. Photo IDs and Gas Safe cards can be shown on arrival for your peace of mind.
What are your rates, and do you provide free quotes?
Our pricing is transparent: we charge by the half-hour for small jobs, with no hidden call-out fees, and fixed-price quotations for larger projects. Before any work starts, we’ll explain the options and give you a written or emailed quote completely free of charge. If additional parts or labour are required once a job is underway, we’ll always seek your approval before proceeding.
Do you guarantee your workmanship and the parts you fit?
Yes. All labour carried out by our engineers is backed by a 12-month workmanship guarantee. Manufacturer warranties on parts and appliances vary, but generally range from one to five years; we’ll register those warranties on your behalf and supply the paperwork. Should any issue related to our work arise within the guarantee period, we’ll return promptly to rectify it at no extra cost.