Expert Team
Expert Team | Heating and Air Conditioning | La Follette
When La Follette homes and businesses need dependable comfort, they turn to HEP’s expert technicians. From precision tune-ups that squeeze every bit of efficiency from your system to same-day repairs that restore cozy warmth or refreshing cool in a snap, our crew lives and breathes heating and air conditioning. We stock our trucks like rolling warehouses, so most fixes are finished on the first visit, and we back our workmanship with rock-solid guarantees that let you relax no matter what East Tennessee’s weather throws your way.
Choosing HEP means choosing neighbors who care. We analyze your space, budget, and energy goals to recommend equipment that fits just right—never upselling, always upfront. Whether it’s a smart new heat pump, improved indoor air quality, or a seasonal maintenance plan, you’ll get personalized solutions delivered with the friendly service La Follette is known for. Breathe easier, save on utilities, and feel at home all year long with the HEP team in your corner.
FAQs
What heating and air-conditioning services do you offer in La Follette?
Our team provides complete HVAC solutions for homeowners and businesses in La Follette and Campbell County, including new system design and installation, replacement of outdated furnaces and air conditioners, seasonal tune-ups, ductwork inspection and repair, indoor-air-quality upgrades, thermostat installation, and 24/7 emergency repair.
How often should I schedule maintenance for my HVAC system?
We recommend two professional maintenance visits per year—one in early spring for your air-conditioning equipment and another in early fall for your heating system. Regular tune-ups keep parts clean, catch small problems before they lead to breakdowns, maintain manufacturer warranty coverage, and can lower energy bills by up to 20 %.
Which brands and equipment types can you service or install?
Our technicians are factory-trained to work on all major HVAC brands, including Trane, Carrier, Lennox, Goodman, Rheem, and York. We install and service gas furnaces, heat pumps, central air conditioners, ductless mini-splits, packaged rooftop units, geothermal systems, and smart thermostats. If you have specialty equipment, call us—there’s a strong chance we can handle it.
Are your technicians licensed, insured, and certified?
Yes. We hold full Tennessee mechanical contractor licensing, carry comprehensive liability and workers’ compensation insurance, and employ NATE-certified technicians. This ensures the work is code-compliant, protects you from liability, and guarantees that a trained professional is working on your home’s critical comfort system.
Do you provide emergency HVAC service after hours or on weekends?
Absolutely. Heating or cooling failures don’t keep office hours, so neither do we. Our dispatch line is staffed 24/7, 365 days a year. A certified technician can usually be at your La Follette home within a few hours, fully stocked with common replacement parts to restore comfort quickly.
What can I do to improve my system’s energy efficiency and lower utility bills?
In addition to biannual professional maintenance, change or clean air filters every 30–60 days, keep supply and return vents unblocked, ensure your outdoor condenser is free of debris, and set your programmable thermostat to 68 °F in winter and 78 °F in summer when you’re home. For greater savings, consider upgrading to a high-SEER heat pump, adding attic insulation, and sealing ductwork—our team can perform an energy audit and recommend the most cost-effective upgrades.