Personalized Solutions
Personalized Solutions | Heating and Air Conditioning | Kodak
When the mountain air bites in Kodak or the summer sun lingers long after dusk, HEP brings comfort back to your home with truly personalized solutions for heating and air conditioning. Our local technicians take the time to understand the quirks of each space—square footage, insulation, even where the afternoon light hits—so every recommendation fits like a glove. From precision load calculations to smart-home thermostats you can control from your phone, we blend proven craftsmanship with the latest technology, ensuring you feel the perfect temperature every day of the year.
What sets us apart is a commitment to neighbor-style care backed by decades of expertise. Whether we’re designing a brand-new system, upgrading an aging unit, or stopping by for a tune-up, you’ll get transparent pricing, prompt arrivals, and a tidy workspace when we leave. With HEP, comfort isn’t just a service; it’s a promise woven into every filter change, duct inspection, and custom airflow tweak—so you can breathe easy and live better in beautiful Kodak.
FAQs
What types of HVAC systems do you service and install in Kodak?
Our team is trained and certified to work on virtually every residential and light-commercial comfort system used in Kodak and the surrounding Sevier County communities. That includes high-efficiency gas furnaces, electric air handlers, central air conditioners, dual-fuel and all-electric heat pumps, ductless mini-split systems, geothermal systems, packaged rooftop units, and a full line of indoor air-quality products such as whole-house dehumidifiers, humidifiers, air cleaners, and UV purification lights.
How do your “personalized solutions” differ from a standard HVAC service call?
Instead of a one-size-fits-all approach, we begin each project with a detailed home evaluation that looks at square footage, insulation levels, duct design, window placement, and your family’s comfort preferences. We run Manual J load calculations, discuss lifestyle factors (like allergy concerns or smart-home integration), and then design a system— or repair strategy— that targets your exact needs. The result is better comfort, lower energy bills, and equipment that performs reliably for years to come.
How quickly can you respond to an emergency heating or cooling issue in Kodak?
Because we’re locally based right here in Kodak, we have technicians on call 24/7, 365 days a year. Most emergency calls are answered in two hours or less, even on weekends and holidays. Our trucks are stocked with the most common replacement parts so we can finish the majority of repairs on the very first visit.
Are there energy-efficient options available that qualify for rebates or tax credits?
Yes. We install ENERGY STAR®-rated systems with SEER2 and HSPF ratings that meet or exceed current federal guidelines. Many heat pumps, high-efficiency furnaces, and smart thermostats qualify for the federal Energy Efficient Home Improvement Tax Credit (up to 30% of the project cost, capped at $2,000 for heat pumps). Local incentives are also offered through the Tennessee Valley Authority and Sevier County Electric System. During your estimate we’ll identify every rebate and credit you’re eligible for and handle the paperwork so you don’t miss a dollar.
What maintenance plans do you offer and why are they important?
We offer Bronze, Silver, and Gold Comfort Club plans that provide two precision tune-ups per year, priority scheduling, discounted repair parts, and no overtime fees. Routine maintenance keeps your HVAC system operating up to 20% more efficiently, extends equipment life, preserves the manufacturer’s warranty, and reduces the likelihood of unexpected breakdowns during Kodak’s hottest afternoons or coldest nights.
How much does a new heating or cooling system cost, and do you offer financing?
The investment can range from $4,500 for a basic replacement air conditioner to $15,000 or more for a high-efficiency variable-speed heat pump with zoning and indoor air-quality upgrades. Final pricing depends on system size, efficiency ratings, ductwork modifications, and any add-ons you choose. We provide free in-home estimates and several financing options—including 0% APR plans for qualified buyers—so you can enjoy improved comfort today while paying over time.