Outstanding Customer Service

HEPOutstanding Customer Service

Outstanding Customer Service | Tank Water Heater | Plumbing | Knoxville

At HEP, we’re passionate about keeping your home comfortable, which is why we offer responsive and reliable plumbing services across Knoxville. Our friendly experts are committed to delivering nothing but the best, treating every repair or installation as if it were their own. From quick fixes that get you back up and running in no time to complete replacements that stand the test of time, we always prioritize your needs and satisfaction.

Few appliances are as essential to your daily routine as your tank water heater, and our skilled team understands the importance of ensuring it performs at its peak. We provide comprehensive maintenance and swift repairs to guarantee a steady supply of hot water whenever you need it. Trust HEP for expert solutions and experience unmatched customer service—all tailored to uphold your comfort and peace of mind in Knoxville.

FAQs

What are the common signs that my tank water heater needs repair?

Common signs that your tank water heater may need repair include inconsistent water temperature, loud noises coming from the unit, water discoloration, leaks around the unit, and a decrease in hot water supply. If you experience any of these issues, it's advisable to contact a professional plumber for an inspection.

How can I improve the efficiency of my tank water heater?

To improve the efficiency of your tank water heater, consider lowering the thermostat to 120°F, insulating the tank and pipes to reduce heat loss, regularly flushing the tank to remove sediment build-up, and installing a timer to limit the heater's operation during peak hours. Regular maintenance by a qualified plumber can also help maintain efficiency.

How often should I schedule maintenance for my tank water heater?

It's recommended to schedule maintenance for your tank water heater at least once a year. Regular maintenance, including a professional inspection and flushing the system, can help extend the life of your heater, increase efficiency, and prevent unexpected breakdowns.

What are the benefits of replacing my old tank water heater with a new one?

Replacing an old tank water heater with a modern unit can offer several benefits such as improved energy efficiency, potentially reducing utility bills, greater reliability, better performance, and access to modern features like digital displays and advanced temperature controls. Newer models may also have a longer lifespan and come with improved warranties.

How long does a typical tank water heater last?

A typical tank water heater lasts about 8 to 12 years, depending on several factors including the quality of the unit, water quality, and regularity of maintenance. If your water heater is approaching or past this age range, it might be time to consider replacement options.

What should I do if my water heater is leaking?

If your water heater is leaking, it's important to act quickly to minimize damage. Turn off the power supply to the heater (electric or gas), and close the water shut-off valve to stop water flow. Contact a professional plumber as soon as possible to diagnose the problem and recommend the best course of action. Leaks could be due to loose connections, a faulty pressure relief valve, or a more serious issue like tank corrosion.

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