Expert Team
Expert Team | HVAC Unit Replacement | Heating and Air Conditioning | Kingston
When your comfort depends on reliable climate control, HEP’s expert team is ready to roll up in Kingston with the tools, know-how, and neighborly attitude that have made us a local favorite for decades. We diagnose tired, inefficient systems quickly and lay out clear, upfront options—whether you’re battling unpredictable Tennessee temperatures or just looking to lower those utility bills. From removing old equipment to sizing, installing, and fine-tuning the latest high-efficiency models, our technicians treat your home as carefully as their own, leaving you with spotless work areas and air that feels just right.
Choosing HEP for HVAC unit replacement means gaining access to factory-trained specialists, premier product lines, and flexible financing that keeps big upgrades stress-free. We back every install with industry-leading warranties and a 100% satisfaction promise, so you can breathe easy knowing your new system will perform flawlessly through Kingston’s hottest summers and chilliest winter nights. Ready to swap headaches for hassle-free comfort? Give us a call today and tell us how we can help you feel right at home.
FAQs
How do I know it’s time to replace my HVAC system instead of repairing it?
Most systems are designed to last 12–15 years. If your unit is approaching that age, needs frequent repairs, struggles to maintain temperature, or causes unusually high utility bills, replacement is usually the more economical long-term choice. In Kingston’s four-season climate, an aging unit can fail during extreme heat or cold, so proactive replacement prevents emergency breakdowns and often lowers operating costs up to 30 % when you upgrade to today’s high-efficiency models.
What factors affect the cost of a new HVAC unit in Kingston?
Pricing is influenced by the size of your home (square footage and layout), equipment efficiency ratings (SEER2 or AFUE), indoor air-quality add-ons (humidifiers, HRVs, advanced filtration), ductwork condition or modifications, and labour. Brand and warranty level also matter. After an on-site assessment, we provide a detailed, fixed quote that includes removal of the old system, new equipment, permits, installation, start-up testing, and post-install inspection—so there are no surprise fees.
How long will the replacement take, and will I lose heating or cooling during the process?
A straightforward furnace, A/C, or heat-pump change-out typically takes 4–8 hours. More complex projects—such as installing new duct runs or a dual-fuel system—can extend to 1–2 days. You will be without heating or cooling only while the old unit is removed and the new one is connected, usually a few hours. We schedule installations at a time convenient for you, arrive with all equipment on hand, and test the system thoroughly before we leave so comfort is restored the same day in most cases.
Are there energy-efficiency incentives or rebates available in Kingston?
Yes. Homeowners may qualify for Canada’s Greener Homes Loan and Grant, Enbridge Gas rebates, or Utilities Kingston efficiency incentives, depending on the type and efficiency of the equipment installed. High-efficiency furnaces (97 %+ AFUE), air-source heat pumps, and smart thermostats often receive the highest rebates. Our office stays current on all programs, completes the paperwork, and supplies the documentation you need for reimbursement, ensuring you capture every dollar available.
Do I need a permit to replace my HVAC unit, and will your team handle it?
Most HVAC replacements that involve fuel-burning appliances or modifications to venting, gas lines, or electrical circuits do require a building permit and ESA (Electrical Safety Authority) inspection in Ontario. As a licensed TSSA-registered contractor, we obtain all necessary municipal permits, arrange inspections, and provide you with the final approval documents, so you remain fully compliant with local regulations without lifting a finger.
What warranties and maintenance plans come with a new HVAC installation?
All equipment we install includes a manufacturer’s parts warranty of 10 years (lifetime on select heat exchangers or compressors) and our own two-year labour warranty. Optional extended labour coverage up to 10 years is available. To protect your investment, we offer an affordable annual maintenance plan that covers priority service, safety inspections, filter changes, and a performance tune-up each heating and cooling season—helping you maintain peak efficiency and keep the manufacturer warranty valid.