Repair Services

HEPRepair Services

Repair Services | Tank Water Heater | Plumbing | Kelso

When your tank water heater gives out in the middle of a Kelso winter, HEP’s licensed plumbers arrive fast with fully stocked trucks and decades of know-how. From diagnosing thermostat glitches to flushing sediment or replacing corroded anode rods, we revive your hot-water supply while protecting the longevity of your system. You’ll get upfront, flat-rate pricing, friendly explanations, and workmanship backed by our satisfaction guarantee—so you can get back to morning showers, laundry day, and everything in between without the stress.

As a hometown team, we respect your schedule and your space: text-ahead arrival alerts, clean shoe covers, and a thorough post-repair inspection come standard. If the damage is beyond repair, we’ll guide you through efficient replacement options and available rebates, always focusing on what’s best for your home and budget. Call or book online today and feel the HEP difference before your coffee is even brewed.

FAQs

How can I tell if my tank water heater in Kelso needs repair or a full replacement?

Common warning signs include water that never reaches the desired temperature, visible rust-colored water, popping or rumbling noises from sediment buildup, pools of water around the base of the unit, or repeated tripping of the reset button. Our technicians will inspect the tank, heating elements, thermostat, and anode rod. If the tank is leaking or over 12–15 years old, replacement is generally more cost-effective; otherwise, targeted repairs are usually sufficient.

What brands and fuel types of tank water heaters do you service?

We repair all major brands—including Rheem, Bradford White, A.O. Smith, Whirlpool, and GE—as well as lesser-known models. Our team is trained to work on both natural-gas and electric tank units, plus hybrid heat-pump tanks. Whether you have a standard 30-gallon electric or a high-efficiency 75-gallon gas model, we carry the tools and OEM parts needed for fast, warranty-compliant repairs.

How fast can you respond to a water heater emergency in Kelso?

For no-hot-water or leaking-tank emergencies, we offer same-day service within Kelso and neighboring communities. Calls received before noon are usually handled within 2–4 hours, while late-day calls are scheduled for the earliest opening the next morning. Our trucks are stocked with common replacement elements, thermostats, gas valves, and flex connectors, so most issues are resolved on the first visit.

Are your plumbers licensed and insured for work in Washington State?

Yes. Every technician holds a Washington State Plumbing License and undergoes ongoing factory training for major water-heater brands. We maintain general liability insurance and workers’ compensation coverage, so you’re fully protected against property damage or workplace injuries during the repair process.

What preventive maintenance can I perform to extend my tank water heater’s life?

Drain and flush the tank at least once a year to remove sediment that insulates the burner or elements. Check and replace the anode rod every 3–5 years to guard against internal corrosion. Inspect the temperature-pressure relief valve annually and keep the thermostat set at 120 °F to reduce stress on internal components and lower energy bills. If you’re unsure how, schedule our affordable annual tune-up service.

How much does a typical tank water heater repair cost in Kelso?

Pricing depends on the part and labor involved, but most repairs fall between $180 and $450. Replacing heating elements or thermostats on an electric model generally costs $180–$250, while gas control valve replacements run $300–$450. All prices include parts, labor, trip charge within Kelso, and a 1-year workmanship warranty. We provide upfront, written estimates so there are no surprises.

HEP
Book Online
(423) 819-7773