Electrical Solutions
Electrical Solutions | Electrical | Kelso
From rapid-response repairs to full rewires, HEP brings decades of certified expertise to homes and businesses across Kelso. Our team is on call 24/7, arriving with fully stocked vans and a can-do attitude that gets lights back on, appliances humming, and safety standards met without delay. Whether you need a simple socket swap or a complete panel upgrade, you can count on us for clear pricing, tidy workmanship, and solutions that last.
We don’t just fix faults—we future-proof properties. Ask about our energy-saving LED conversions, smart-home integrations, and EV charger installations, all designed to cut bills and carbon footprints alike. Whatever your electrical challenge, HEP delivers the power, protection, and peace of mind Kelso deserves.
FAQs
What types of electrical services do you provide in the Kelso area?
We cover the full spectrum of domestic, commercial and light-industrial work. That includes new wiring and consumer-unit upgrades, fault finding and repairs, interior and exterior lighting design, EV-charger installation, data and network cabling, landlord safety certificates (EICR), and planned maintenance contracts. If the job involves electrical power or control in any setting around Kelso, our qualified team can handle it.
Are your electricians fully qualified and insured?
Yes. Every electrician who attends your property is City & Guilds trained, holds the latest BS7671 (18th Edition) wiring-regulations certification, and carries a valid ECS card. The business is NICEIC Approved, which means our workmanship is assessed annually and backed by a 6-year Platinum Promise. We also maintain £5 million public-liability and £10 million employer-liability insurance for complete peace of mind.
Do you offer 24/7 emergency call-outs?
Absolutely. Electrical faults rarely occur at a convenient time, so we run an out-of-hours service covering Kelso and neighbouring villages. Call our main number, choose the emergency option, and you will be routed directly to an on-call electrician. Typical response times within the town are 30–60 minutes, and we carry common spares to restore power safely on the first visit wherever possible.
How quickly can you attend a job in Kelso and surrounding towns?
For non-urgent bookings we can usually schedule a visit within 2–3 working days. If you are in Kelso itself, or in areas such as Roxburgh, Heiton, Sprouston or Ednam, same-day attendance is often available. Larger projects—rewires, retail fit-outs, solar-PV installs—are planned around your timetable after an on-site survey, but we always provide written start and completion dates so you can coordinate other trades.
Can you help with both residential and commercial electrical projects?
Yes. Around half of our workload is residential—kitchen refurbishments, additional sockets, garden lighting—while the rest is small-business and agricultural. We understand the different compliance requirements for each environment, from Part P building-control notification in homes to emergency-lighting logbooks and PAT testing in commercial premises. Our team can liaise with architects, shopfitters and local building inspectors to keep every project on track and fully certified.
How do I request a quotation and what will it include?
Simply phone, email or use the contact form to arrange a free site visit. One of our electricians will discuss your requirements, take measurements and note any access considerations. Within 24 hours you’ll receive a written quotation itemising labour, materials, disposal costs and VAT, along with the scope of work, start date options and payment schedule. Quotations are fixed for 30 days and there are no hidden extras—any changes you request are always costed and approved in writing before we proceed.