- HEP
- Storm Damage Repairs
Storm Damage Repairs
Storm Damage Repairs | Storm Damage Restoration | Roofing | Jonesborough
When high winds, pounding hail, and driving rain sweep over Jonesborough, they can leave shingles scattered, gutters mangled, and leaks lurking unseen in your attic. HEP’s seasoned roofing crew shows up fast—tarps in hand and ladders at the ready—to secure your property, document every detail for insurance, and map out a clear plan to revive your roof’s strength and appearance.
From emergency patch-ups to full roof replacements, we handle each step of storm damage restoration with local know-how and a commitment to honest workmanship. Count on prompt communication, transparent pricing, and craftsmanship backed by industry-leading warranties, so you can get back to enjoying your home without worrying about the next forecast.
FAQs
How can I tell if my Jonesborough home has storm-related roof damage?
After a major wind or hail event, start with a ground-level inspection. Look for missing or torn shingles, dented metal flashing, granule piles in downspouts, or water stains on interior ceilings. Because some damage—such as lifted shingles or hairline punctures—can be hard to spot, we recommend scheduling a free professional assessment. Our certified inspectors use drones, moisture scanners, and close-up photography to document every issue and provide a written report you can submit to your insurer.
What types of storm damage does your roofing team repair?
We restore all common storm-related problems, including missing or broken asphalt shingles, hail-bruised shingles, damaged standing-seam metal panels, torn underlayment, bent or detached gutters, chimney flashing leaks, and structural deck or truss issues caused by fallen limbs. In addition to roofing, our storm restoration division can repair siding, soffits, fascia, skylights, and attic insulation that may have been compromised during the storm.
How quickly can you respond to an emergency roof leak after a storm in Jonesborough?
We maintain a 24/7 emergency line and can typically have a crew on site within 2–4 hours anywhere in Washington County. First, we install temporary tarps or shrink-wrap to stop active leaks. Once the roof is stabilized, we schedule a comprehensive inspection, prepare a damage estimate, and coordinate directly with your insurance adjuster to keep the restoration moving forward without delay.
Will my homeowners insurance cover the cost of storm damage roof repairs?
Most policies written in Tennessee cover sudden wind and hail damage under the dwelling protection section, minus your deductible. We help you review your policy, document the damage with date-stamped photos, and file the claim. Our project manager meets the adjuster on site to make sure nothing is missed. If the claim is approved, your out-of-pocket cost is usually limited to the deductible; the insurer pays the balance directly to you or to us once the work is complete.
What is the process for getting a storm-damaged roof replaced or repaired by your company?
1) Inspection and Documentation: We perform a free inspection and create a detailed photo report. 2) Insurance Claim Support: If damage is found, we assist with the claim and meet the adjuster. 3) Scope & Contract: When the claim is approved, we review the insurer’s scope, finalize material choices, and sign a work agreement. 4) Production: We pull the necessary Jonesborough permits, deliver materials, and finish most repairs or full replacements in one to two days. 5) Final Inspection & Warranty: A superintendent performs a quality walk-through, and we issue a written labor and manufacturer warranty. 6) Claim Close-Out: We send final invoices and completion photos to your carrier for release of any remaining depreciation payment.
How do you ensure quality and durability in your storm damage restorations?
Our crews are GAF Master Elite and CertainTeed SELECT ShingleMaster certified, meaning we follow the manufacturers’ strict installation guidelines and can offer enhanced 25- to 50-year warranty options. We use impact-rated shingles or Class 4 metal panels for better hail resistance, stainless steel ring-shank nails for higher wind uplift ratings, and synthetic underlayments that shed water even if shingles are damaged again. Every project is inspected by both the site foreman and a separate quality-control manager, and we provide you with a digital completion package that includes photos, material receipts, permit sign-offs, and warranty documents.