Customer Care
Customer Care | Jonesborough
At HEP, we pride ourselves on delivering exceptional customer care and expert plumbing solutions. Our friendly team is fully equipped to tackle everything from minor repairs to major installations with precision and professionalism. Count on us to address clogs, leaks, and routine maintenance issues, all while providing reliable service tailored to your specific needs. We’re committed to upholding the comfort and safety of families throughout Jonesborough.
With years of experience under our belts, we understand how crucial a dependable plumbing system is to your home. That’s why our highly trained technicians work around your schedule to minimize disruptions and ensure every job is done right the first time. From emergency calls to regular check-ups, we go above and beyond to build trust and long-lasting relationships with our valued customers, keeping Jonesborough residents worry-free.
FAQs
What are your operating hours for plumbing services in Jonesborough?
Our plumbing services in Jonesborough are available 24/7. Whether it's an emergency or a routine plumbing issue, you can rely on us to provide prompt assistance any time of the day or night.
How quickly can you respond to a plumbing emergency?
We prioritize plumbing emergencies and aim to respond within an hour. Our team is always prepared to address urgent issues like leaks, burst pipes, or severe clogs to prevent further damage.
What types of plumbing services do you offer?
We offer a comprehensive range of plumbing services including leak detection and repair, drain cleaning, water heater installation and repair, pipe installation, bathroom and kitchen plumbing, and emergency plumbing services.
Do you offer estimates and consultations for plumbing services?
Yes, we provide free estimates and consultations for all plumbing services. Our expert plumbers will assess the situation and provide you with an accurate quote before any work begins.
Are your plumbers licensed and insured?
Absolutely, all our plumbers are fully licensed and insured. They undergo regular training to stay updated with the latest plumbing techniques and safety standards, ensuring quality and reliable service.
What preventive measures can I take to avoid plumbing issues?
Regular maintenance can help prevent major plumbing issues. We recommend scheduling annual inspections, avoiding putting grease or large items down the drains, checking for leaks, and insulating pipes to prevent freezing during colder months.