Air Conditioning Services
Air Conditioning Services | Air Conditioning | Heating and Air Conditioning | Hixson
When summer heat blankets Hixson, neighbors know they can trust HEP to keep their homes cool and comfortable. Our certified technicians arrive on time, diagnose issues quickly, and repair or replace systems with transparent pricing and a satisfaction guarantee. From energy-efficient upgrades to emergency fixes, we bring decades of experience, state-of-the-art tools, and genuine hometown care to every job—so you can relax and enjoy reliable air conditioning without the stress.
HEP is more than a service call; we’re a partner in your year-round comfort. Schedule preventive maintenance to boost performance, reduce energy bills, and extend the life of your heating and air conditioning equipment, or tap into our 24/7 hotline when the unexpected happens. We’ll be there—prepared, professional, and committed to keeping the cool air flowing throughout Hixson’s hottest days.
FAQs
What types of air conditioning systems do you service in Hixson?
Our technicians are trained to handle virtually every residential AC configuration found in Hixson, including central split systems, heat pumps, ductless mini-splits, packaged rooftop units, and high-velocity systems. We service all major brands—Carrier, Trane, Lennox, Goodman, Rheem, and more—and keep common OEM and universal parts on our trucks so most repairs can be completed in a single visit.
How quickly can you respond to an emergency AC repair?
We offer 24/7 emergency service throughout Hixson and the greater Chattanooga area. Calls received before noon are typically answered the same day, and true no-cool emergencies are prioritized for arrival within 2–4 hours, even on weekends and holidays. Our dispatch team provides real-time technician tracking so you know exactly when help is on the way.
What are the common signs my AC needs repair or replacement?
Warm air from the vents, weak airflow, frequent short cycling, unusual noises (grinding, squealing, banging), higher-than-normal energy bills, musty or burning odors, and moisture leaks around the air handler are all indicators something is wrong. Systems over 12–15 years old that experience repeated breakdowns or require major components such as a compressor or evaporator coil may be more cost-effective to replace than repair. We provide an honest, numbers-based repair-vs-replace analysis so you can make an informed decision.
Do you offer preventative maintenance plans, and what do they include?
Yes. Our Comfort Club members receive two precision tune-ups per year—one before cooling season and one before heating season. Each visit includes coil cleaning, electrical inspection, refrigerant level check, thermostat calibration, condensate drain flush, filter replacement, and a written performance report. Members also enjoy priority scheduling, a 15% discount on repairs, and no after-hours fees.
How can I improve my AC’s energy efficiency and lower my utility bills?
Simple steps such as scheduling annual maintenance, replacing clogged air filters every 1–3 months, sealing duct leaks, keeping outdoor condenser coils clear of debris, and installing a programmable or smart thermostat can reduce cooling costs by up to 20%. For older units, upgrading to a high-efficiency SEER2-rated system, adding proper attic insulation, and using zoning or ductless mini-splits in rarely occupied areas can yield even greater savings. We offer free in-home energy assessments to identify the most cost-effective upgrades for your property.
Are there rebates or financing options for new AC installations in Hixson?
Absolutely. TVA’s EnergyRight program and select manufacturers currently provide rebates ranging from $150 to $650 for qualifying high-efficiency heat pumps and air conditioners. We’re also partnered with local credit unions and national lenders to offer 0% APR financing for 12 months or low-interest plans up to 120 months, subject to credit approval. Our comfort advisors will help you combine rebates, tax credits, and financing to keep your upfront costs manageable while maximizing long-term savings.