Customer Satisfaction
Customer Satisfaction | Roofing | Hillsboro
At HEP, we take pride in bringing unparalleled quality and expertise to the Hillsboro community. Our highly skilled team focuses on delivering solutions that stand the test of time, ensuring ultimate peace of mind for our clients. We understand that your home is one of your biggest investments, which is why we use only the best materials and proven techniques for every project. From thorough inspections to detailed estimates, we handle each step with care and transparency, guaranteeing a stress-free experience.
We've tackled a wide range of projects to help homeowners like you get the most out of their properties, and our reputation for exceptional craftsmanship sets us apart. Whether you need residential or commercial roofing services, our unwavering commitment to your satisfaction means you'll always receive prompt communication, dependable workmanship, and the highest level of professionalism. Trust HEP to keep your Hillsboro home safe and secure—backed by a promise of excellence that starts and ends with you.
FAQs
What roofing services do you offer in Hillsboro?
We provide a wide range of roofing services, including new roof installations, re-roofing, repairs, inspections, and regular maintenance. Additionally, we handle storm damage repairs and can assist with insurance claim requirements. Our team is experienced with both residential and commercial properties.
How long does a typical roofing project take?
The duration depends on factors such as the size of your roof, the roofing material used, and local weather conditions. Most residential roofing projects in Hillsboro are completed within a few days to one week. We coordinate closely with suppliers and schedule our crews efficiently to ensure minimal delays.
Do you provide roofing inspections and cost estimates?
Yes. We offer professional roof inspections to assess any issues such as leaks, storm damage, or general wear and tear. After the inspection, we provide a detailed estimate that includes the cost of labor, materials, and a suggested project timeline. Our evaluations help you make informed decisions about your roofing needs.
Can you handle insurance claims for storm damage?
Absolutely. We have extensive experience working with insurance companies to streamline the claim process. Our team documents the scope of damage in a clear manner, coordinates with adjusters, and completes repairs or replacements in compliance with your insurance policy requirements.
What roofing materials do you recommend for long-lasting durability?
We typically recommend asphalt shingles, metal roofing, or tile, depending on your budget and aesthetic preferences. Asphalt shingles are cost-effective and widely used, while metal is long-lasting and energy-efficient. Clay or concrete tiles can also offer strong, durable protection but may require additional structural support.
What type of warranties do you offer for new roofs and repairs?
We stand behind our work by offering warranties that cover both materials and workmanship. Manufacturer warranties depend on the roofing material you choose, often ranging from 10 to 50 years. In addition to the manufacturer’s coverage, we provide our own workmanship warranty to ensure that you’re fully protected.