Advanced Technology

HEPAdvanced Technology

Advanced Technology | Generators | Electrical | Harrison

When the lights go out in Harrison, HEP’s advanced technology electrical team is ready with cutting-edge generators that keep homes, businesses, and critical facilities humming. Our specialists pair meticulous load analysis with state-of-the-art equipment, designing seamless backup power solutions that start instantly, run quietly, and communicate with smart-home systems. From compact residential units to high-capacity commercial arrays, every installation is tailored for efficiency, safety, and long-term reliability—so you can stay productive no matter what the weather brings.

Beyond installation, HEP delivers end-to-end service that makes owning a generator worry-free. Routine maintenance plans, remote monitoring options, and 24/7 emergency support ensure your investment performs at its peak for years. Discover how our commitment to innovation and customer care turns unexpected outages into uninterrupted comfort: explore our full lineup of generators today and let Harrison’s local power experts protect what matters most to you.

FAQs

What types of advanced technology generators do you offer in Harrison?

We supply and install a full range of next-generation generators, including high-efficiency natural-gas standby units (8 kW–150 kW), hybrid solar-integrated models, and industrial-grade diesel sets up to 2 MW. All models feature digital voltage regulation, low-emission engines that meet EPA Tier 4 standards, and IoT-enabled controllers for remote monitoring.

How does remote monitoring work with your generators?

Every advanced unit ships with an embedded controller that connects via Wi-Fi, Ethernet, or 4G/LTE. Once online, the generator reports fuel level, load, and diagnostic codes to our secure cloud. You can view real-time data or receive text/email alerts through our free mobile app, and our technicians can perform firmware updates or run health checks without a site visit.

Do I need a permit to install a standby generator in Harrison?

Yes. The City of Harrison requires an electrical permit and, for natural-gas models, a plumbing/gas permit. Our team handles the entire permitting process: submitting load calculations, site plans, and noise-abatement data to the Building Department and scheduling inspections so your installation stays compliant and hassle-free.

What maintenance is required to keep the generator warranty valid?

Manufacturer warranties (5–10 years) mandate annual preventive service or every 150 run hours, whichever occurs first. Maintenance includes oil and filter change, spark-plug replacement for gas units, coolant test, battery load check, and a full system diagnostic. We offer customizable maintenance plans with certified technicians and digital service records uploaded to your customer portal.

Can these generators run the entire home or facility during a blackout?

Yes, provided the generator is correctly sized. During the site visit, we perform a detailed load analysis using clamp-meter readings and historical utility data. For residential customers, an 18–24 kW unit typically covers HVAC, kitchen appliances, and critical circuits. Commercial and light-industrial clients may require 60 kW–250 kW three-phase models or parallel-capable sets for mission-critical loads.

How quickly will the generator start when the power goes out?

Our advanced controllers detect a utility outage within one second. After confirming the outage, the engine starts and reaches operating speed in roughly 2–4 seconds. The automatic transfer switch then shifts your load to generator power, resulting in total downtime of about 7–10 seconds—fast enough to keep most electronics and HVAC systems running smoothly.

HEP
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(423) 819-7773