Customized Service
Customized Service | Commercial Plumbing | Plumbing | Harriman
When a burst pipe halts production or a leak threatens inventory, HEP’s customized service team is ready to keep Harriman businesses flowing smoothly. Our certified technicians specialize in commercial plumbing that’s tailored to the unique demands of warehouses, restaurants, medical facilities, and office parks. From precision-engineered pipe replacements to energy-efficient water heater installations, we design solutions that protect your bottom line while meeting all state codes and safety standards.
HEP knows downtime is costly, so we arrive fast, stocked with advanced diagnostic tools and genuine parts to solve most issues in a single visit. Preventive maintenance plans, 24/7 emergency response, and clear, upfront pricing give you confidence that your plumbing—and your reputation—are in expert hands. Call today and discover why so many Harriman property managers trust HEP to keep their businesses running without a drip of worry.
FAQs
What types of commercial properties do you service in Harriman?
Our technicians are trained and equipped to work in a wide range of commercial environments, including office buildings, retail centers, restaurants, warehouses, medical facilities, schools, and industrial plants. Whether you manage a single small storefront or a multi-building campus, we can customize our services to meet your plumbing needs and scheduling requirements.
How fast can your team respond to an emergency plumbing issue?
We offer 24/7 emergency response throughout Harriman and the surrounding areas. A dispatcher answers your call at any hour, and a certified commercial plumber is typically on-site within 60–90 minutes. Our trucks are stocked with common repair parts, cutting downtime and allowing us to restore service in a single visit whenever possible.
Are you licensed and insured to handle large-scale commercial projects?
Yes. Our company holds a New York State Master Plumber license (or Tennessee equivalent, depending on your Harriman location) and carries complete liability and workers’ compensation coverage. All technicians maintain OSHA safety certifications, and we secure the necessary municipal permits for every project to ensure compliance with local and state codes.
Do you provide preventive maintenance plans for businesses?
Absolutely. We design maintenance programs around your equipment and operational schedule. Typical plans include scheduled inspections, drain cleaning, backflow testing, water heater flushing, and detailed reporting. Preventive maintenance reduces unexpected breakdowns, extends fixture life, and helps you budget more accurately for future upgrades.
Can you assist with water-saving upgrades and code compliance?
Yes. We conduct on-site water audits to identify high-usage fixtures and recommend low-flow faucets, flush valves, and smart leak-detection systems that can reduce consumption by up to 30%. Our team stays current with Harriman building codes, ADA requirements, and EPA WaterSense standards, ensuring every retrofit meets or exceeds regulatory guidelines and may qualify for utility rebates.
How do your customized service agreements work and how are costs determined?
After an on-site consultation, we create a scope of work that reflects your equipment inventory, hours of operation, and budget priorities. Pricing is transparent: you pay a flat monthly or quarterly fee that covers scheduled maintenance plus discounted labor and materials for any additional repairs. We review the agreement annually, allowing you to adjust coverage as your facility grows or your plumbing infrastructure changes.