- HEP
- Repair Services
Repair Services
Repair Services | Air Conditioning | Heating and Air Conditioning | Harriman
When the Tennessee heat settles over Harriman, HEP swoops in to keep your home refreshingly comfortable. Our seasoned technicians diagnose and repair every make and model of air conditioning equipment with speed and precision, arriving in fully stocked trucks so most fixes are completed on the first visit. From strange noises and weak airflow to sudden breakdowns, we combine cutting-edge tools with small-town courtesy to restore cool air—and your peace of mind—right away.
We’re a locally rooted team that treats customers like neighbors, offering transparent pricing, honest recommendations, and 24/7 emergency response for those “no cool” moments that can’t wait. When you trust HEP for your air conditioning needs, you get certified pros who respect your time, protect your property, and back every repair with rock-solid guarantees. Stay chill, Harriman; help is just a quick call away!
FAQs
What types of air conditioning systems do you repair in Harriman?
Our technicians are trained to service virtually every residential and light-commercial cooling system found in Harriman—including central split systems, heat-pump systems, ductless mini-splits, rooftop packaged units, and older window or through-the-wall ACs. We work on all major brands such as Carrier, Trane, Lennox, Rheem, Goodman, Daikin and more, so you can call us with confidence regardless of the make or model you own.
How quickly can you respond to a repair call?
For most addresses in Harriman and the surrounding communities, we can schedule same-day service if you contact us before noon. During peak summer months we extend our hours and add extra technicians to the schedule to keep our average response time under 4 hours. When you call, our dispatcher will give you the first available appointment window and a 30-minute heads-up call when the technician is en route.
Do you offer emergency air-conditioning repairs after hours or on weekends?
Yes. We maintain a 24/7 emergency line staffed by live representatives. If your AC stops working on a hot night, weekend, or holiday, our on-call technician can arrive with a fully stocked service vehicle—usually within 2–3 hours of your call. After-hours rates apply only if you approve the quote, and we never charge hidden fees for overtime or travel.
What are the most common signs that my AC needs professional repair?
Watch for warm air blowing from the vents, poor airflow, unusual noises (grinding, squealing, clicking), foul or musty odors, frequent on-off cycling, ice on the outdoor or indoor coils, a sudden spike in energy bills, or a thermostat that never reaches the set temperature. If you notice any of these issues, shut the system off to prevent further damage and call us for a thorough diagnostic.
How much does an air-conditioning repair typically cost in Harriman?
Costs vary with the nature of the problem, but most repairs in Harriman fall between $150 and $650, including parts and labor. Simple fixes such as capacitor or contactor replacement are on the low end, while compressor changes or refrigerant leak repairs are higher. We always provide a written, flat-rate quote after diagnosis, so you know the exact price before we begin any work.
Are your technicians licensed and insured, and do you guarantee your work?
Absolutely. All of our HVAC technicians hold New York (or Tennessee, depending on your location) state licensing where required, carry EPA Section 608 refrigerant certification, and undergo background checks and ongoing factory training. We are fully insured for liability and workers’ compensation. Every repair comes with a 1-year parts and labor warranty, and many replacement components carry longer manufacturer warranties.