Commitment To Safety
Commitment To Safety | Electrical Repair | Electrical | Harriman
At HEP, safety isn’t a slogan—it’s the blueprint behind every electrical repair we perform in Harriman. Our licensed electricians arrive equipped with industry-leading protective gear, rigorously maintained tools, and a checklist that exceeds local and national codes. From isolating circuits to thermal imaging, we verify that every connection is secure before a single switch is flipped, so your home or business stays protected long after we leave.
We know peace of mind comes from transparency and craftsmanship. That ’s why we explain each step, offer upfront pricing, and back our workmanship with an iron-clad satisfaction guarantee. Whether it’s an emergency outage at midnight or a proactive panel upgrade, HEP treats your property with the same respect we give our own—keeping Harriman bright, efficient, and above all, safe.
FAQs
What safety certifications and licenses do your Harriman electricians hold?
Every technician on our team is a state-licensed Journeyman or Master Electrician and carries OSHA-10 or OSHA-30 safety certification. We also maintain current CPR/First-Aid training and are fully insured for both liability and workers’ compensation. These credentials ensure that anyone who works on your property in Harriman has proven knowledge of electrical codes and best-practice safety procedures.
How do you make sure repairs comply with Harriman and Tennessee electrical codes?
Before any project begins we review the latest edition of the National Electrical Code (NEC) as adopted by the State of Tennessee and cross-check it with Harriman’s municipal amendments. Our electricians pull the required permits, schedule city inspections when necessary, and document every step of the repair. This process guarantees that your system meets or exceeds all local, state, and national safety standards.
What precautions do your technicians take to keep my home safe during a repair visit?
We follow a strict job-site safety checklist: • Shut off and lock out the affected circuit at the panel • Verify de-energization with calibrated testing meters • Lay down insulated mats and use grounded drop cloths to protect floors • Contain dust with zip barriers when cutting drywall • Wear PPE such as arc-rated clothing, eye protection, and insulated gloves • Clean up all debris and perform a final voltage test before re-energizing the circuit. These steps minimize hazards to you, your family, and your property.
Do you use specialized safety equipment and protective gear?
Yes. Our service vans are stocked with insulated hand tools, non-contact voltage detectors, GFCI testers, arc-flash-rated face shields, and thermal imaging cameras for hotspot detection. Each technician wears ANSI-approved hard hats, safety glasses, and NFPA-70E–compliant clothing. This equipment reduces the risk of shock, arc flash, and fire while allowing us to diagnose problems accurately.
How do you handle emergency electrical repairs safely after hours?
Our 24/7 emergency team follows the same safety protocols we use during regular hours. We arrive with portable lighting, battery-powered tools, and a standby generator if the property is without power. The first action on site is an immediate hazard assessment—checking for live wires, water intrusion, or structural damage—and isolating the affected circuits. Only after the scene is secured do we begin troubleshooting and repairs. We also provide a written safety report before we leave.
What warranties or guarantees back up your electrical repair work?
All repairs come with a two-year workmanship warranty and a manufacturer’s parts warranty where applicable. If any issue related to our repair arises within that period, we will return to your Harriman property, correct the problem, and perform a complimentary safety inspection—at no cost to you. Our guarantee underscores our commitment to long-term electrical safety and customer satisfaction.