Installations And Repairs
Installations And Repairs | Commercial Plumbing | Plumbing | Guild
For restaurants on Main Street, warehouses along the river, and every office in between, HEP keeps Guild’s water moving with precision and speed. Our licensed technicians arrive with fully stocked trucks, advanced diagnostic tools, and a “fix-it-right-the-first-time” mindset that minimizes downtime and protects your bottom line. Whether you’re expanding a production floor, retrofitting restrooms to meet new code requirements, or facing an after-hours pipe burst, we provide seamless installations and repairs that get you back to business fast.
From full-scale build-outs and grease trap installs to leak detection, hydro-jetting, and backflow certification, we deliver the turnkey commercial plumbing solutions Guild businesses trust. Every project is backed by transparent pricing, clear communication, and HEP’s rock-solid workmanship guarantee—so you can focus on serving customers while we handle the pipes. Call today and discover why “HEP is on the way” isn’t just a slogan; it’s a promise.
FAQs
What types of commercial properties do you service in Guild?
Our team works across the full spectrum of commercial premises in Guild, including offices, retail outlets, restaurants, warehouses, schools, healthcare facilities, industrial units, and multi-storey residential buildings. Whether you need a single washroom retrofit or an entire plant-room installation, our engineers have the training and equipment to meet the specific water, drainage, and compliance requirements of each property type.
Can you handle emergency plumbing repairs, and how quickly can you respond?
Yes. We operate a 24/7 emergency call-out service for Guild and the surrounding business parks. When you call, your job is logged immediately and dispatched to the nearest available commercial-grade engineer. Typical on-site arrival is within 1 hour for city-centre locations and 2 hours for outer-district sites. All vans carry industrial pumps, pipe-freezing kits, jetters, and common spares so that most leaks, burst pipes, and blocked drains can be fixed during the first visit, minimising downtime and operational losses.
Do you offer scheduled preventative maintenance, and what does it include?
Absolutely. Preventative maintenance contracts are tailored to your building’s size, usage patterns, and statutory obligations. A standard schedule may cover quarterly checks of pipework, valves, expansion vessels, and booster sets; annual inspection and certification of backflow prevention devices; CCTV drain surveys; water heater descaling; and testing of emergency shut-off controls. Detailed digital reports with photos and compliance records are supplied after each visit, helping you stay ahead of failures and meet insurance or health-and-safety audits.
What is your process for installing new plumbing systems in commercial builds or refurbishments?
Our installation projects follow a structured five-stage workflow: 1) Consultation – we meet with your architect, builder, or facilities manager to review plans, water demand, and regulatory requirements. 2) Design – we produce CAD drawings, pipe-sizing calculations, and specification sheets for fixtures and controls. 3) Pre-fabrication – wherever possible, pipework sections and pump assemblies are fabricated off-site to shorten build time. 4) On-site installation – CSCS-certified engineers install and pressure-test all pipe runs, drainage lines, and plant equipment, coordinating with other trades to avoid clashes. 5) Commissioning & handover – systems are flushed, balanced, and certified before detailed O&M manuals and warranties are issued.
Are you certified to work on specialised systems such as backflow prevention, grease traps, and RPZ valves?
Yes. Our commercial plumbers hold current WRAS, WaterSafe, and RPZ tester certifications, along with confined-space and hot-works permits. We install, test, and maintain Category 5 backflow devices, service and pump out grease traps, fit dosing units, and provide the paperwork required by local water authorities. All specialised work is carried out to BS EN and Water Regulations standards, ensuring your premises remain compliant and environmentally responsible.
How do you price commercial plumbing work, and can you provide detailed quotes?
For repairs, we operate transparent hourly rates with a half-hour minimum after the first hour; parts are charged at trade-plus-10 %. Installations and planned works are quoted on a fixed-price basis following a free site survey. Your written quotation breaks down labour, materials, plant hire, and any regulatory fees, so you can see exactly where your budget is allocated. No work proceeds until you sign off the quote, and any variations are agreed in writing to prevent unexpected costs.