Exceptional Service
Exceptional Service | Heating and Air Conditioning | Etowah
From the first frosty morning to the height of a Tennessee summer, residents in Etowah trust HEP for prompt, personable, and precision-driven heating and air conditioning care. Our certified technicians arrive when promised, armed with state-of-the-art tools and a neighborly attitude, ready to diagnose, repair, or replace your system with minimal disruption. We believe comfort shouldn’t come with surprises, so you’ll get upfront pricing, clear communication, and workmanship backed by iron-clad guarantees—all delivered with a smile.
Whether you need an emergency fix at midnight, a seasonal tune-up that keeps utility bills in check, or a full system upgrade tailored to your home’s unique layout, HEP has you covered. Join thousands of satisfied Etowah homeowners who enjoy reliable temperatures year-round, cleaner indoor air, and the peace of mind that comes from partnering with a local team that treats you like family.
FAQs
What areas around Etowah do you service for heating and air-conditioning needs?
Our technicians cover all of Etowah, including Downtown, Delano, and portions of McMinn and Polk counties within a 25-mile radius. If you live near Etowah City School, Starr Mountain, or along U.S. 411/Highway 30, we can usually schedule same-day appointments. If you are unsure whether your home is within our service zone, just give us a call and we’ll confirm instantly.
How quickly can I expect a technician if my HVAC system breaks down?
For emergencies we offer 24/7 dispatch and typically arrive at your Etowah home within two hours. For non-emergency service calls booked during business hours (Mon–Sat, 8 a.m.–6 p.m.), we provide same-day or next-day appointments. All of our trucks are fully stocked, so most repairs are completed on the first visit without delay.
Do you service and install both heat pumps and traditional furnaces?
Yes. Because many homes in Etowah rely on dual-fuel systems, our NATE-certified technicians are trained to repair, maintain, and replace electric heat pumps, gas furnaces, oil furnaces, and high-efficiency dual-fuel hybrids. We also perform complete load calculations to ensure any new system we install is properly sized for your home and climate.
What maintenance plans do you offer, and what do they include?
Our Comfort Shield Maintenance Plan provides two precision tune-ups per year—one in spring for your cooling equipment and one in fall for heating. Each visit includes a 21-point inspection, coil cleaning, thermostat calibration, safety checks, and filter replacement. Members receive priority scheduling, a 15 % discount on repairs, and no after-hours service fees.
Are there energy rebates or financing options available for new HVAC systems?
Absolutely. Through TVA’s EnergyRight program and local Etowah Utilities Board incentives, homeowners may qualify for rebates on high-efficiency heat pumps (SEER2 ≥ 16) and smart thermostats. We also partner with multiple lenders to offer 0 % APR financing for up to 18 months or longer-term low-interest plans, subject to approved credit. Our comfort advisers will walk you through the paperwork and make sure you receive every available savings.
What sets your company apart from other HVAC contractors in Etowah?
Beyond our 30-year local presence, we provide up-front flat-rate pricing, background-checked technicians, and a 100 % satisfaction guarantee—if you’re not delighted, the service call is free. We are fully licensed, bonded, and insured in Tennessee, maintain an A+ BBB rating, and are active supporters of Etowah’s Hiwassee River Cleanup and the Etowah Area Chamber of Commerce.