- HEP
- Innovative Design
Innovative Design
Innovative Design | Generators | Electrical | Dandridge
Nestled between Douglas Lake and the foothills of the Smokies, HEP’s Innovative Design Electrical team keeps Dandridge glowing—rain, shine, or sudden outage. Our certified technicians tailor quiet, energy-efficient generators to every home or business, blending smart load management with seamless automatic transfer systems. From the first free assessment to 24/7 monitoring, we handle everything in-house so you never lose a minute of comfort or productivity when the grid falters.
We partner with industry-leading manufacturers and back every installation with transparent pricing, iron-clad warranties, and the friendly support HEP is known for across East Tennessee. Whether you’re safeguarding family heirlooms in a historic downtown cottage or powering high-tech equipment on a growing farm, our solutions deliver unmatched reliability—and the peace of mind that comes from having true experts just down the road.
FAQs
What types of generators does Innovative Design Electrical offer in Dandridge?
We provide a full range of residential and light-commercial generators, including standby natural-gas and propane models from 7 kW to 150 kW, portable gasoline units, and inverter generators for sensitive electronics. All units are sourced from industry-leading brands such as Generac, Kohler, and Cummins to ensure reliability and long service life.
How do I determine the right generator size for my home or business?
Our team performs a free on-site load assessment in Dandridge. We evaluate your essential circuits—HVAC, refrigeration, medical devices, computers, and lighting—and calculate starting and running wattage. From there we recommend a generator that provides at least a 20 % capacity buffer, ensuring seamless operation during peak demand and future electrical upgrades.
What is involved in a professional generator installation?
Installation includes securing the generator pad, setting and leveling the unit, running and connecting fuel lines (natural gas or LP), integrating an automatic transfer switch (ATS) with your main service panel, and performing a full start-up test. We manage all Dandridge municipal permits, coordinate utility inspections, and provide a comprehensive owner walk-through upon completion.
Do you offer maintenance plans for standby generators?
Yes. Our annual and semi-annual maintenance plans cover oil and filter changes, spark-plug replacement, battery load testing, firmware updates, coolant checks, and a 40-point inspection. Subscribers receive priority 24/7 emergency service and discounted parts, ensuring your generator is ready whenever a power outage hits the Dandridge area.
Can a generator be integrated with renewable energy systems like solar panels?
Absolutely. We design hybrid power solutions that sync your standby generator with existing or new solar PV arrays and battery storage. Through smart inverter controls and ATS programming, the generator only runs when solar and battery reserves are insufficient, maximizing fuel efficiency and reducing emissions.
What financing or incentive options are available for generator purchases?
Innovative Design Electrical partners with several financing providers to offer low-interest plans with terms up to 120 months. In addition, Tennessee residents may qualify for state energy rebates, and some insurance policies offer premium discounts for homes equipped with automatic standby generators. We’ll guide you through all available incentives and handle the paperwork.