Quality Workmanship
Quality Workmanship | Electrical | Dandridge
From historic lakefront cabins to modern family homes, residents of Dandridge trust HEP’s master craftsmen for precise electrical upgrades and repairs. Our licensed technicians arrive on time, respect your property, and back every switch, outlet, and panel we touch with a 100% satisfaction guarantee—evidence of the pride we take in quality workmanship.
With decades of combined experience, we chase down hidden wiring issues, design energy-efficient lighting, and install surge protection that keeps your appliances safe when East Tennessee storms roll in. When you call HEP, you’re choosing a neighbor who cares about safety, code compliance, and workmanship that lasts—because around here, we treat every project like it powers our own home.
FAQs
What types of electrical services do you provide in Dandridge?
We handle a full spectrum of residential and light-commercial work, including panel upgrades, whole-house rewiring, lighting design and installation, EV charger circuits, surge protection, ceiling-fan and appliance hookups, code corrections, and 24-hour emergency troubleshooting. If you are unsure whether we cover a specific project, just call—chances are we do.
Are your electricians licensed and insured?
Yes. Every technician who arrives at your door holds a current Tennessee journeyman or master electrician license and is covered by full liability and workers’ compensation insurance. We also maintain all required Jefferson County permits and inspection approvals, so you can be confident your job meets state and local regulations.
What makes your workmanship stand out from other electrical contractors?
Quality is built into every step: we use only UL-listed materials, run neat and labeled wiring, laser-level all devices, and perform a double inspection—one by the lead electrician and one by the service manager. Our vans carry specialized diagnostic tools that let us pinpoint issues quickly, reducing unnecessary wall cuts and saving you money.
Do you offer any warranties or satisfaction guarantees?
Absolutely. All labor is backed by a five-year workmanship warranty, and most parts carry the manufacturer’s warranty of 1–10 years depending on the item. If an installation we performed fails within the warranty window, we will repair or replace it at no cost. We also provide a 100% satisfaction guarantee: if you are not happy with our service, we will make it right before final payment is due.
How are your electrical projects priced and can I get an estimate?
For most jobs we use up-front, flat-rate pricing so you know the exact cost before work begins. Smaller tasks may be billed at our standard hourly rate with a one-hour minimum. Free on-site estimates are available for larger projects such as service upgrades, remodels, or generator installs. Written quotes are itemized and honored for 30 days.
What safety protocols do you follow while working in my home or business?
Safety is non-negotiable. Our team follows NFPA 70E arc-flash standards, locks out breakers before touching any circuit, and uses insulated tools and PPE rated for the voltage present. We secure work areas with barrier tape, lay down drop cloths to prevent tripping hazards, and perform a final megger test to verify insulation integrity. Upon completion we provide you with any required inspection documentation for your records.