Timely Service

HEPTimely Service

Timely Service | Plumbing Fixture Replacements | Plumbing | Cumberland Gap

When a faucet won’t stop dripping or an aging toilet keeps gulping water, life in scenic Cumberland Gap can quickly go from peaceful to stressful. HEP’s timely service plumbing team restores that peace by making plumbing fixture replacements smooth, swift, and surprisingly affordable. Our licensed technicians arrive when promised—tools in hand and smiles on faces—ready to swap out leaky faucets, outdated showerheads, or inefficient toilets with durable, water-saving models that match your style.

Because we live and work right here in the Gap, we know how crucial reliable fixtures are in mountain homes and historic downtown buildings alike. That’s why we back every replacement with clear, upfront pricing and a satisfaction guarantee. From first call to final wipe-down, you’ll enjoy courteous service, tidy workspaces, and fixtures that perform flawlessly for years. Reach out today and experience why so many neighbors say, “Call HEP and relax!”

FAQs

What types of plumbing fixtures can your Cumberland Gap team replace?

Our licensed plumbers are equipped to replace a wide range of fixtures, including kitchen and bathroom faucets, sinks, toilets, showerheads, tub and shower valves, garbage disposals, dishwashers, ice-maker lines, and point-of-use water heaters. If you have a specialty fixture—such as touchless faucets, low-flow toilets, or smart showers—just let us know when you book so we arrive with the right parts and tools.

How soon can you complete a fixture replacement after I call?

Timely Service Plumbing lives up to its name: most standard fixture replacements in Cumberland Gap can be scheduled for the same day or the next business day. For emergency situations, like a leaking shut-off valve or a broken toilet flange, we prioritize immediate dispatch and aim to be onsite within a few hours, 24/7.

Do you provide upfront pricing and free estimates?

Yes. Before any work begins, we perform an on-site evaluation, explain your options, and give you a written, flat-rate quote that covers parts, labor, and tax—no hidden fees. If you decide not to proceed, the estimate is free; if you approve the work, we honor the quoted price even if the job takes longer than expected.

Will you haul away and properly dispose of my old fixture?

Absolutely. Removal, environmentally responsible disposal, and recycling of the old fixture (including packaging) are included in our service. You won’t have to worry about lifting heavy items or meeting local disposal regulations.

Can you help me choose water-saving or ADA-compliant fixtures?

Of course. We carry and install WaterSense-certified faucets, showerheads, and toilets that can cut water use by up to 30 percent without sacrificing performance. We also install ADA-compliant toilets, lever-handle faucets, and grab bars to improve accessibility. Our plumbers will discuss your goals, show you product options, and order the fixture that best fits your budget and style.

Is a permit required for fixture replacement, and do you guarantee your work?

In Cumberland Gap, simple like-for-like fixture swaps typically don’t require a permit, but upgrades involving new drain lines, supply rerouting, or water heater replacements may. We handle all permitting when needed and include a copy with your invoice. Every fixture replacement comes with a 1-year labor warranty and the manufacturer’s parts warranty, giving you long-term peace of mind.

HEP
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(423) 819-7773