Reliable Power Solutions
Reliable Power Solutions | Generators | Electrical | Cumberland Gap
When Cumberland Gap storms roll in or the grid takes an unexpected break, HEP keeps the lights on, the freezers cold, and the Wi-Fi humming. Our licensed electricians size, install, and maintain rugged generators that leap into action the second an outage strikes, delivering seamless power without a flicker. From cozy cabins to bustling small businesses, we tailor each unit to the property’s specific load so you’re never paying for more capacity than you need—or wishing you had a little extra.
Because reliability is more than a buzzword, every generator we sell undergoes a multi-point inspection, is backed by 24/7 emergency support, and comes with HEP’s straight-talk pricing. We handle all the permitting, fuel hookups, and routine service schedules, freeing you to focus on what matters most. Count on hometown expertise, quick turnaround, and the peace of mind that only a local team can provide—power solutions built for Cumberland Gap, built to last.
FAQs
What kinds of generators do you supply and install in Cumberland Gap?
We offer a full line of residential and light-commercial standby generators from trusted manufacturers such as Generac, Kohler, and Briggs & Stratton. Sizes range from compact 7-kW air-cooled units that can back up essential circuits to 150-kW liquid-cooled systems capable of running large homes, farms, and small businesses. Portable inverter generators and PTO-driven farm models are also available.
How can I determine the right generator size for my home or business?
Our technicians conduct a free on-site load calculation that measures the starting and running wattage of your HVAC equipment, well pump, appliances, and critical electronics. We then factor in future electrical additions and local temperature extremes. This data lets us recommend the smallest generator that can handle your maximum load without over-sizing, saving you fuel and up-front cost.
Do I need permits or inspections for a standby generator in Cumberland Gap?
Yes. Claiborne County and the Town of Cumberland Gap both require an electrical permit for permanently connected generators. We handle the paperwork, schedule inspections, and coordinate with Powell Valley Electric Cooperative for any service upgrades. Meeting National Electrical Code (NEC) and local zoning rules protects your warranty and homeowner’s insurance.
Will my generator start automatically when the power goes out?
If you choose an automatic standby system, the generator is paired with a transfer switch that monitors utility voltage 24/7. When an outage lasting more than a few seconds is detected, the engine starts, reaches operating speed, and the switch transfers your home’s circuits to generator power—usually within 10–15 seconds. When utility service is restored, the switch returns to grid power and the generator cools down before shutting off.
How often does a generator need maintenance in our climate?
For most air-cooled models, we recommend an annual maintenance visit that includes oil and filter changes, spark plug replacement, battery load test, valve adjustment, and a full load-bank run. Liquid-cooled and diesel units may require semi-annual service. Because Cumberland Gap experiences humid summers and occasional winter ice storms, we also check enclosure seals, fuel quality, and corrosion every visit.
Can a standby generator power my entire house, including HVAC?
Yes—provided the generator is sized correctly. A 16- to 22-kW air-cooled unit can typically run a 3-ton heat pump or central AC plus lights, refrigeration, and small appliances for an average 2,500-sq-ft home. Larger properties with dual HVAC systems or high-demand loads may need a 24-kW or liquid-cooled 30- to 48-kW model. Load-shedding transfer switches can prioritize critical circuits so you don’t have to oversize the generator.