Skilled Professionals
Skilled Professionals | Electrical | Cumberland Gap
When the lights flicker or a new project sparks your imagination, HEP’s skilled professionals are ready to serve Cumberland Gap with dependable electrical expertise. From troubleshooting mysterious outages to designing energy-efficient upgrades, our licensed team brings decades of hands-on experience and a neighborly approach that turns complex challenges into seamless solutions. We respect your time, protect your property, and explain every step so you’re always in the know.
Homeowners, businesses, and historic properties across the Gap trust HEP because we pair cutting-edge tools with a commitment to small-town values. Whether you need a quick panel inspection, whole-home surge protection, or a complete remodel, you’ll receive transparent pricing, diligent workmanship, and the peace of mind that only true professionals can provide. Choose HEP and feel the difference an electrical partner, rooted right here in Cumberland Gap, can make.
FAQs
What electrical services do your skilled professionals offer in Cumberland Gap?
Our team provides a full spectrum of residential and light-commercial electrical services, including new wiring, panel replacements, lighting design and installation, outlet and switch additions, ceiling-fan setup, surge protection, generator interlock installation, and troubleshooting/repair of existing circuits. We also handle EV-charger wiring, data cabling, and energy-efficiency upgrades such as LED conversions.
Are your electricians licensed and insured in Tennessee and Kentucky?
Yes. Because Cumberland Gap sits near the tri-state border, all of our field technicians hold current state journeyman or master licenses for Tennessee and Kentucky, and several are certified in Virginia as well. We carry $2 million in general liability insurance and workers’ compensation coverage, so your home or business is fully protected while we are on site.
How quickly can you respond to electrical emergencies in the Cumberland Gap area?
We maintain a 24/7 emergency dispatch line staffed by a live operator. For customers located within a 25-mile radius of downtown Cumberland Gap, an on-call electrician can usually be at your door within 60–90 minutes of your phone call, day or night. We arrive with a fully stocked service van so most critical repairs—such as restoring power, securing exposed wiring, or making panel repairs—can be completed in one visit.
Do you provide free estimates and what's included in the quote?
Absolutely. For non-emergency projects we offer free on-site assessments. During the visit we inspect existing wiring, discuss your goals, measure loads, and identify any code issues. Within 24 hours you receive a written, itemized quote that lists labor, materials, permitting fees, and projected time frames. We honor the quoted price unless you request additional work, so there are no surprise charges on your final invoice.
Can you help upgrade older homes in Cumberland Gap to meet current electrical codes?
Yes. Much of our work involves bringing historic or mid-century homes up to modern standards. We can replace knob-and-tube wiring, install grounded outlets, upgrade fuse boxes to 200-amp breaker panels, add GFCI/AFCI protection, and rewire kitchens or baths to meet the latest NEC requirements. We work closely with local inspectors and obtain all permits to ensure your renovation passes code and qualifies for homeowner-insurance compliance.
What safety measures do you follow while working on my property?
Safety is our top priority. Every technician follows NFPA 70E standards, wears Category 2 arc-flash PPE, and uses insulated tools rated to 1,000 V. We lock out and tag out panels before beginning work, set up insulated mats in wet areas, and use voltage testers on every conductor. Job areas are cordoned off with signage to keep occupants safe, and we perform a final circuit verification and site clean-up before restoring power.