Quality Solutions
Quality Solutions | Tank Water Heater | Plumbing | Crossville
From icy winter mornings to late-night laundry loads, Crossville homeowners rely on a steady flow of hot water—and that’s where HEP’s Quality Solutions Plumbing shines. Our licensed technicians bring decades of experience to every service call, combining small-town courtesy with cutting-edge tools to diagnose, repair, or replace any tank water heater quickly and affordably. We carry trusted brands, back our work with industry-leading warranties, and arrive in fully stocked trucks so you never wait long for the comfort you deserve.
Whether you need a routine flush, an energy-efficient upgrade, or an emergency fix at 2 a.m., we’re ready 24/7 to keep your home running smoothly. Expect transparent pricing, honest advice, and a spotless work area when we leave—plus the peace of mind that comes from choosing a local team that treats you like family. Call, click, or swing by our Crossville office today and discover why your neighbors say, “When it has to be hot water, it has to be HEP.”
FAQs
What size tank water heater do I need for my Crossville home?
A typical rule of thumb is 40–50 gallons for a family of 3–4 and 50–80 gallons for larger households, but usage habits (showers, laundry, dishwashing) can raise or lower the requirement. We start every job with a load-calculation that factors in your peak-hour demand, the incoming groundwater temperature common to Cumberland County, and any high-efficiency fixtures you have. This ensures you get a unit that delivers enough hot water without wasting energy heating unnecessary capacity.
How long does a standard tank water heater last in the Crossville climate?
With proper maintenance, a conventional gas or electric tank water heater typically lasts 8–12 years. Our local water supply is moderately hard, so sediment buildup is a key life-limiting factor. Annual flushing, anode-rod checks every 2–3 years, and setting the thermostat at 120 °F can extend life toward the upper end of that range. If your unit is over 10 years old, budgeting for replacement now can prevent an unexpected cold shower later.
Do I need a permit to replace or install a water heater in Crossville?
Yes. The City of Crossville and Cumberland County require a plumbing/mechanical permit for any new installation or replacement involving gas or electric water heaters. Quality Solutions Plumbing pulls the permit on your behalf, coordinates the inspection, and ensures all work aligns with the 2018 IPC and NEC amendments adopted locally, including T&P relief valve piping, seismic strapping if needed, and proper venting for gas units.
What are common warning signs that my tank water heater needs repair or replacement?
• Rust-colored or metallic-tasting hot water • Rumbling or popping noises from sediment buildup • Water around the base of the tank • Inconsistent or quickly cooling hot water • Sudden spike in utility bills. If you notice any of these, schedule a service call. Minor issues like a failed heating element or a leaky drain valve are often repairable, but tank corrosion or a breached inner liner usually means replacement is the safest option.
How quickly can Quality Solutions Plumbing restore hot water if my heater fails?
We offer same-day emergency service in most Crossville ZIP codes. Stocking the most common 40-, 50-, and 55-gallon natural gas and electric models on our trucks allows many replacements to be completed in one visit. If you choose a specialty high-efficiency or power-vent unit, we can typically install it within 24–48 hours once it arrives at our local supplier.
Is annual maintenance really necessary, and what does it include?
Yes. Annual maintenance prevents sediment accumulation, protects the tank from corrosion, and keeps energy bills low. Our tune-up includes: draining and flushing the tank, testing the pressure-relief valve, inspecting the anode rod, checking gas pressure or electrical connections, verifying thermostat calibration, and examining venting or expansion tank components. The service usually takes about an hour and costs far less than an early replacement or water-damage repair.