Industrial Applications

Industrial Applications | Generators | Electrical | Crossville

When the line goes down but production can’t, Crossville’s industries turn to HEP for rock-solid power assurance. Our team designs, installs, and maintains high-capacity generators that keep conveyor belts moving, data flowing, and safety systems online even during severe weather or scheduled outages. From food-processing plants on Sparta Highway to distribution centers off I-40, we tailor each setup to the facility’s load profile, regulatory requirements, and growth plans, so uptime is measured in years—not luck.

HEP pairs deep industrial expertise with small-town responsiveness. Technicians are on call 24/7 for routine fuel polishing, load-bank testing, and remote monitoring, arriving with fully stocked service vans and genuine OEM parts. Detailed energy audits help lower operating costs, while preventive maintenance agreements lock in predictable budgets. Whether you need a turnkey installation or just an honest partner to keep your generators purring, HEP delivers the power Crossville counts on.

FAQs

What types of industrial generators do you supply and install in Crossville?

We offer a full line-up of diesel, natural-gas, and bi-fuel generators ranging from 20 kW light-industrial sets to multi-megawatt prime-power units. Our partners include Tier-1 manufacturers such as Cummins, Kohler, Generac Industrial Power, and MTU. Whether you need a standby system for a distribution warehouse, continuous-duty power for a manufacturing plant, or a mobile generator for a construction site, we can specify, deliver, and integrate the right model to match your voltage, phase, and load requirements.

How do I determine the correct size generator for my facility?

Proper sizing starts with a detailed load analysis. Our engineers will review your one-line diagrams or, if they are not available, perform an on-site survey with data loggers to record real-time amperage and power-factor information. We then apply industry standards such as NFPA 110, IEEE 446, and NEC Article 700 to calculate starting kVA, running kW, and transient voltage dip limits. This ensures the selected generator can handle motor inrush, UPS charging, and future capacity growth without oversizing, which saves fuel and lowers capital cost.

Do you provide 24/7 emergency repair services in Crossville?

Yes. Our service team is on call 24 hours a day, 365 days a year. A technician can typically be dispatched to any Crossville location within 90 minutes. Service trucks carry common parts—filters, belts, voltage regulators, control boards—and diagnostic tools to get your unit back online quickly. For critical facilities we also stock rental generators up to 2 MW that can be paralleled and delivered same-day if a major failure occurs.

What preventive maintenance plans do you offer and why are they important?

We provide three levels of maintenance: Basic (quarterly inspection and fluid sampling), Standard (quarterly plus annual full-service with coolant and fuel polishing), and Comprehensive (monthly inspection, quarterly service, and 5-year major overhaul scheduling). Regular maintenance prolongs engine life, ensures compliance with manufacturer warranty terms, and detects issues such as wet-stacking, battery sulfation, and fuel contamination before they cause unplanned outages.

Are permits or inspections required for installing an industrial generator in Crossville, TN?

Yes. Cumberland County adopts the 2017 National Electrical Code, and the City of Crossville requires an electrical permit for any generator over 15 kW. In addition, air-quality permits may be needed for diesel sets above 300 kW under Tennessee Department of Environment & Conservation (TDEC) regulations. We manage the entire permitting process, including submission of site plans, load-calculation sheets, and emissions documentation, and coordinate final inspections with the local AHJ (Authority Having Jurisdiction).

How long does a typical industrial generator installation take and what can I expect during the process?

From purchase order to final commissioning, most projects fall in the 4- to 10-week range. Week 1–2: engineering, concrete pad design, and permit filing. Week 3–5: delivery of the generator, ATS, and auxiliary tanks; pad curing. Week 6: rigging and setting equipment, running conduit and fuel lines. Week 7–8: electrical terminations, load-bank testing, and integration with your building management system. Finally, we provide operator training, deliver O&M manuals, and register the warranty. For facilities that cannot experience downtime, we stage the cutovers during scheduled shutdowns or use temporary generators to keep you online throughout the installation.