Air Conditioning Services
Air Conditioning Services | Air Conditioning | Heating and Air Conditioning | Crab Orchard
When the Tennessee heat settles over Crab Orchard, you want to think about backyard barbecues, not busted vents. HEP’s hometown technicians bring decades of know-how, fully stocked trucks, and a neighborly smile to every call, turning sweltering rooms into cool retreats in one visit. From precision load calculations for a brand-new system to same-day repairs on a muggy Saturday night, we handle every aspect of air conditioning with honesty, transparent pricing, and a workmanship guarantee that keeps your wallet—and your home—comfortable.
We believe great service should feel effortless, so scheduling is easy, arrival times are prompt, and we tidy up before we leave. Regular tune-ups, indoor air-quality upgrades, energy-saving thermostats, and flexible financing all come standard with the HEP promise: if you’re not happy, we’re not done. Trust the local crew Crab Orchard families have relied on for years, and discover just how refreshing professional air conditioning care can be.
FAQs
What types of air conditioning systems do you service in Crab Orchard?
Our certified technicians are trained to diagnose, repair, and maintain all major residential and light-commercial air-conditioning systems used in the Crab Orchard area. These include traditional split central ACs, heat pumps, ductless mini-splits, packaged rooftop units, and high-efficiency inverter systems. We work on equipment from all leading manufacturers such as Trane, Carrier, Lennox, Goodman, Rheem, and Daikin, so you can call us with confidence no matter what brand is keeping your home or business cool.
How often should I schedule maintenance for my air conditioner?
For optimal performance in Crab Orchard’s hot, humid summers, we recommend a professional tune-up once a year—preferably in early spring before the cooling season begins. During this visit we clean coils, check refrigerant charge, tighten electrical connections, lubricate moving parts, and verify thermostat accuracy. Regular maintenance can improve energy efficiency by up to 20 %, extend system life, reduce the risk of emergency breakdowns, and keep your manufacturer’s warranty valid.
My AC is running but not cooling properly—what should I check before calling for service?
First, make sure your thermostat is set to “cool” and the temperature is at least 3 degrees below the current room temperature. Next, check your air filter; a clogged filter restricts airflow and can cause ice buildup on the indoor coil. Verify that the outdoor condenser unit is clear of grass clippings, leaves, or debris. Finally, confirm that your breaker hasn’t tripped. If these steps don’t solve the issue, shut the system off to prevent further damage and call us—low refrigerant, blower motor problems, or a failed capacitor are common causes we can quickly diagnose and repair.
Do you offer 24/7 emergency air-conditioning repair in Crab Orchard, and how fast can you respond?
Yes. Our on-call technicians are available 24 hours a day, 7 days a week—including weekends and holidays—because AC failures don’t always happen during business hours. Most emergency calls within Crab Orchard and surrounding communities are answered in 2 hours or less. We arrive with fully stocked service vehicles so we can complete the majority of repairs on the first visit and restore your comfort as quickly as possible.
Can upgrading my thermostat or replacing my AC unit help lower my energy bills?
Absolutely. Replacing a 10- to 15-year-old air conditioner with a modern high-SEER or ENERGY STAR model can reduce cooling costs by 25–40 %. Pairing the new unit with a smart, Wi-Fi-enabled thermostat gives you even more control through scheduling, geofencing, and remote access, often cutting an additional 5–10 % from utility bills. During our free in-home consultation we perform a load calculation to size your system correctly and review potential savings so you can make an informed decision.
What financing, rebates, or tax credits are available for new AC installations?
To make upgrading easier, we offer several 0 % or low-interest financing plans with approved credit through our lending partners. Many high-efficiency heat pumps and central AC units also qualify for utility company rebates (up to $300 locally) and federal tax credits under the Inflation Reduction Act—currently up to $2,000 for eligible heat pumps. We’ll walk you through the paperwork and submit the rebate forms on your behalf so you get every dollar you’re entitled to.