Customer Satisfaction

HEPCustomer Satisfaction

Customer Satisfaction | Whole Home Rewires | Electrical | Cosby

When lights flicker or outlets feel unreliable, homeowners across Cosby trust HEP to breathe new life into aging electrical systems. Our master electricians treat every project as if it were their own residence, mapping circuits with precision, replacing dated wiring with top-grade copper, and leaving walls just as tidy as we found them. The result is greater safety, higher energy efficiency, and the peace of mind that comes from knowing your family is protected by code-compliant craftsmanship.

From the first walkthrough to the final inspection, we listen, explain, and adapt the plan to fit your schedule and budget—because “Happy, Easy, Protected” isn’t just our name, it’s our promise. Discover why neighbors rave about our courteous crews and transparent pricing; choose HEP for whole home rewires and experience customer satisfaction that’s wired to last.

FAQs

Why might I need a whole-home rewire in Cosby?

If your property still relies on wiring older than 25–30 years, you may have outdated rubber or cloth-insulated cables, an undersized consumer unit, and very few sockets. These systems struggle with today’s appliance loads and can pose a fire or electric-shock risk. A full rewire replaces every cable, socket, switch and the consumer unit, bringing the installation up to current BS 7671 (18th Edition) standards, improving safety, energy efficiency and the value of your Cosby home.

How long will a complete rewire take?

For an average three-bed semi-detached house in Cosby, a full rewire usually takes 5–7 working days. Larger or heavily customised homes can take up to two weeks. We conduct a free pre-survey to map existing circuits, plan routes and agree access so that work is completed as swiftly and neatly as possible.

Do I need to move out during the work?

Not necessarily. We typically carry out rewires in two stages: (1) First-fix chasing and cable routing, and (2) Second-fix connection and testing. Power is shut off only to the circuits we are working on, so you can often remain in the property, although there will be dust, lifted floorboards and temporary lighting. Families with young children or home-workers sometimes choose short-term accommodation; we’ll discuss options during the survey.

What does a whole-house rewire cost and what affects the price?

Costs in Cosby start from roughly £3,500 for a small two-bed terrace and rise with property size, number of circuits, smart-home additions, and finish quality (e.g., standard plastic vs. decorative metal accessories). Extra consumer-unit upgrades, hard-wired smoke alarms, security lighting or data cabling also add to the total. We provide a fixed-price quotation after a no-obligation survey so there are no hidden charges.

Are your electricians qualified and will the work be certified?

Yes. All engineers are NICEIC Approved Contractors and City & Guilds qualified. On completion we issue an Electrical Installation Certificate, Building Control Part P compliance notification and a full test schedule. This paperwork proves your rewire meets the current IET Wiring Regulations and is essential if you sell or insure your Cosby property.

What warranty and after-sales support do you offer?

Our whole-home rewires carry a 6-year workmanship warranty backed by the NICEIC Platinum Promise. All materials are sourced from reputable UK suppliers and come with a manufacturer’s warranty (typically 1–3 years). If you ever experience tripping circuits, accessory faults or have questions about extensions and future upgrades, our local Cosby team provides free telephone support and priority call-outs.

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