Prompt Service
Prompt Service | Heat Repair | Heating and Air Conditioning | Cookeville
When the Tennessee chill creeps into your Cookeville home, trust HEP’s prompt service team to bring the warmth back fast. Our certified technicians arrive equipped to tackle everything from ignition failures to uneven airflow, restoring comfort with precision and courtesy. We know a broken furnace disrupts more than just temperature, so we treat each call as an urgent mission—transparent pricing, thorough diagnostics, and workmanship that stands the test of time.
Whether your system needs a minor tweak or a full-scale heat repair, we’re on-call 24/7 to keep you cozy. Customers love our same-day solutions, honest recommendations, and the peace of mind that comes with a locally owned company that’s been serving Cookeville families for decades. Reach out today, and feel the difference a true hometown team can make.
FAQs
What types of heating systems do you repair in Cookeville?
Our team services virtually every residential and light-commercial heating system found in the Upper Cumberland, including gas and electric furnaces, heat pumps, dual-fuel systems, ductless mini-splits, packaged units, and high-efficiency boilers. If it heats your home or business, chances are we have factory-trained technicians, replacement parts, and diagnostic tools on hand to repair it quickly.
How quickly can you respond to a heat repair emergency?
We provide true 24/7 emergency service to all Cookeville ZIP codes. Calls received before 10 p.m. are usually answered within 90 minutes; late-night calls are handled first thing the next morning unless the situation is life-threatening. Our fully stocked service vans let us complete 85 % of repairs on the first visit, so you’re rarely left waiting for parts.
What signs indicate I need professional heating repair instead of a DIY fix?
Call us if you notice any of the following: furnace won’t start, short-cycling (turns on and off rapidly), unusual noises (grinding, banging, squealing), a burning or gas odor, weak or cold airflow, unexplained spikes in utility bills, or if the carbon-monoxide detector alarms. Modern HVAC equipment has sensitive electronics and safety switches—DIY attempts can void warranties or create safety hazards.
Are your technicians certified and insured in Tennessee?
Yes. All service technicians hold active EPA Section 608 refrigeration licenses and NATE (North American Technician Excellence) certification. Prompt Service Heating & Air Conditioning is fully bonded and carries $2 million in liability insurance plus workers’ compensation coverage, meeting or exceeding all Tennessee state and Putnam County requirements.
How much does a typical heating repair cost in Cookeville?
After diagnosis, we present an upfront, flat-rate price from our standardized pricing guide—no hourly surprises. Minor fixes such as a thermostat replacement or ignitor change often range from $125–$275. Mid-level repairs like blower motor or control board replacement run $350–$750. Major component failures (heat exchanger, compressor in a heat pump) can exceed $1,000. We waive the diagnostic fee when you authorize the repair and offer financing on repairs over $500.
Do you offer any guarantees or warranties on your heat repair services?
Absolutely. We stand behind every repair with a 1-year parts and labor warranty. If we install OEM or manufacturer-backed parts that carry longer warranties, you get those benefits in full. Plus, our 100 % satisfaction guarantee means if the same problem recurs within 30 days, we’ll return and fix it at no additional charge.