Experienced Technicians
Experienced Technicians | Heat Repair | Heating and Air Conditioning | Cookeville
When the winter chill settles over Cookeville, HEP’s seasoned technicians are ready to bring dependable warmth back to your home. Drawing on decades of experience in heating and air conditioning, our crew quickly diagnoses furnace issues, replaces failing parts, and fine-tunes systems for maximum efficiency. We arrive on time, clearly explain every step, and treat your space with the respect it deserves—because comfort shouldn’t come with surprises.
From emergency heat repair at midnight to routine maintenance on a crisp Saturday morning, we’re committed to doing the job right the first time. Transparent pricing, honest recommendations, and a 100% satisfaction guarantee have made HEP the local name homeowners trust when the temperature drops. One call, and your home is cozy again.
FAQs
What types of heating systems do your experienced technicians repair in Cookeville?
Our factory-trained and EPA-certified technicians can diagnose and repair virtually every residential and light-commercial heating technology used in the Upper Cumberland area, including natural-gas and propane furnaces, electric furnaces, dual-fuel hybrids, air-source and geothermal heat pumps, ductless mini-splits, packaged rooftop units, and even older boiler or radiant systems. We stock most OEM and universal parts on our service vans, allowing us to finish the majority of repairs in a single visit.
How quickly can I expect a technician to arrive for emergency heat repair?
Call our 24/7 emergency line any time your heat fails. A live dispatcher will assign the on-call technician right away, and we usually arrive anywhere in Putnam County within two hours—often in less than 60 minutes inside Cookeville city limits. Our trucks are fully equipped for after-hours service, so there is no need to wait for suppliers to open before we can restore your comfort.
How do I know if my furnace needs repair or replacement?
Age, safety, and cost are the main factors. If your furnace is 15 years or older, needs frequent service, delivers uneven heat, or has driven utility bills up, replacement may save money long-term. Newer systems that suffer a single component failure—such as an igniter, blower motor, or control board—can usually be repaired affordably. During our diagnostic visit we present both repair and replacement options, explain efficiency ratings, and help you choose what best fits your situation.
Are your heat repair services backed by any warranties or guarantees?
Yes. Every repair comes with a written one-year labor guarantee, so if the same issue reoccurs within 12 months we will fix it at no additional charge. Parts carry the manufacturer’s warranty, which ranges from one to ten years depending on the component. We provide all documentation and handle warranty registration for you.
Do you offer preventative maintenance plans for heating systems?
Absolutely. Our Comfort Club plan includes two precision tune-ups per year—an air-conditioning service in spring and a heating service in fall. The heating visit covers 21 inspection points, burner and flame-sensor cleaning, safety checks, thermostat calibration, and filter replacement. Members enjoy priority scheduling, a 15 % discount on repairs, and no after-hours or holiday service fees.
How much does professional heat repair cost in Cookeville?
Our pricing is transparent. A flat $79 diagnostic fee covers the trip charge and full system evaluation. After diagnosis you receive an upfront quote: minor fixes such as a capacitor or flame sensor run $150–$250; mid-level repairs like blower motors or control boards are $350–$600; major items such as a cracked heat exchanger can exceed $1,200. Work begins only after you approve the price, and we accept cash, credit cards, and convenient on-site financing for larger projects.