Roof Replacement

Roof Replacement | Roofing | Charleston

Looking for a reliable roof replacement in Charleston? Look no further than HEP's Roofing—a trusted name for top-quality service and craftsmanship. Our experienced team takes pride in delivering durable and aesthetically pleasing roofs that stand the test of time. Whether your home has suffered storm damage or it's simply time for an upgrade, we ensure a seamless, hassle-free process from start to finish. Using only premium materials and the latest techniques, we bring peace of mind to homeowners, knowing their property is protected. Choose HEP's Roofing for excellence, reliability, and a roof that truly lasts. Contact us today, and let's get started on your roofing project!

What our customers say

My air conditioner on my house is 12 years old so a yearly inspection is a must. thanks to mr cole for coming out and making sure my unit was still ok .. he did a great job inspecting and letting me know where i was standing with everything. it is hard to find a company also who is honest ,,does not rip you off and of course does the job the way it should be--RIGHT THE FIRST TIME. thanks so much guys,, you make a difference. i apologize - i cant get the option how to add another review so ill have to continue on this one ,, ,,,, for Mr Travis Colston.. you are a godsend. I am so confident moving forward with putting a new roof on my home. I cannot get over the fact how you guys give more than 100 percent making sure the work is done RIGHT as i said in the earlier paragraph. Your Roof Inspection was outstanding and professional ,, i have never felt better when faced with such a huge responsibility homeowners have -which one thing ,, eventually, is replacing your roof..... HEP has been FANTASTIC with everything else I needed done and i know they will be with this as well... THANK YOU SO MUCH

Andy J.

Frank Elmore and Shane Riedel came to give me an estimate on a roof leak. They took time to answer all my questions and were thorough as they analyzed the issues I had and gave me a fair estimate. The leak was more involved than I realized so I asked for a consultant to come out and give me a quote on an entire roof to compare the cost of repair versus entire roof. I thought it would be another day but they had Travis at my house within half an hour! They even stayed and waited to make the introductions. I decided to go with entire roof but Frank and Shane were great and very helpful!

Christa G.

I've had HEP remodel 2 bathrooms, put a new roof on my house, and fix my HVAC. I've had nothing but positive experiences in each case. They provided friendly, punctual, and reasonably priced services. They stand behind their work in my experience too. I had an item or two that wasn't quite right during the bathroom remodels and they came back out to fix them without any fuss. They're at the top of my list when I need something done around the house that I don't want to tackle myself.

Nevada W.

Just had Jason Shoupe come out and do and inspection on my roof to see what needed to be done in order for us to sell our home. He was the most helpful guy I believe I have had come out and inspect anything on my house, the company itself sounds great just from the things he said. He didn't talk to me like I was just some guy needing a roof repaired, he talked to me and respected myself and my family and treated all of us as a friend. I would recommend Jason and HEP to anyone you will not be disappointed at all. Thanks Jason Shoupe for all your help!!

Andrew K.

Michael came out to give us a few quotes for a replacement roof. He listened and then provided fair quotes based on our needs. We would have selected HEP for our install (especially after the outstanding service from Michael) but we had to take advantage of a deal we couldn't refuse through a family member for a metal roof. Would definitely call on them again and specifically request Michael as our rep.

Michael P.

Christian Jordan was very helpful giving our options with a new roof and installation

Alexis B.

HEP is by far one of the best companies, of any kind, I've ever dealt with. We've had HEP replace our HVAC system and just signed contracts with them for some major plumbing repair and a new roof. In our experience with HEP, we've found that they do everything, and they do everything really well. Which is great for us because we don't have to waste any time going through the giant pain process of finding contractors and then finding out if we can trust them. With HEP, the whole experience is like working with your brothers and sisters. Everyone we've met has gone out of their way to make us feel like we're part of their family. To me, the kind of quality service you get from that kind of a business relationship is worth its weight in gold. Thank you, HEP!

Ninestream C.

Travis came out this afternoon and gave me a quote on a new roof and financing options. He was very informative and knowledgeable. Excellent customer service. I reccommend for fast and friendly service. Go VOLS!!

Scott T.

We called Hep for a leaking roof. They were quick to respond and when they came out took photos to show us what needed to be done. The mgr. who had come out to evaluate the job came back to ensure everything he told us was to be done would be done. He checked out the job and we felt secure knowing everything was checked on to have been done correctly and what wasn't was redone right. Would definately reccommend Hep for roof work.

Rosemary A.

Charles Clark and Kelli Gottardo came when they said they were coming. They did what they said they would do to fix problems they found with the roof. These two fellows are skilled and efficient. Furthermore, they are very pleasant!

Rebecca B.

Professional Roof Replacement in Charleston

A dependable roof is the first line of defense between a Charleston home and the Low-Country’s salt-laden breezes, hurricane-season downpours, and year-round humidity. When shingles curl or flashing rusts, structural damage and costly interior repairs lurk just around the corner. HEP specializes in complete roof replacement services that restore durability, beauty, and peace of mind—whether the property is a downtown historic cottage, a James Island ranch, or a modern Mount Pleasant waterfront retreat.

Replacing an entire roofing system is more than tearing off old shingles. It demands precise planning, local climate expertise, and a meticulous installation team. HEP combines cutting-edge materials with time-tested craftsmanship to deliver roofs that withstand Charleston’s unique coastal conditions while elevating curb appeal.

Why Charleston Homes Need Robust Roofing

Salt Air and High Humidity

The Atlantic’s salty mist accelerates corrosion on metal flashing, nails, and fasteners. Moisture-laden air also encourages algae and moss growth, compromising shingle integrity and aesthetic value over time.

Intense UV Exposure

Charleston experiences over 200 sunny days annually. Prolonged ultraviolet radiation weakens asphalt, dries out sealants, and bleaches pigment. UV-resistant shingles and reflective underlayments installed by HEP mitigate premature aging.

Hurricane-Season Storms

From June through November, tropical storms and hurricanes bring driving rain and wind gusts exceeding 100 mph. A roof system must include high-wind rated shingles, reinforced ridge caps, and hurricane-grade fasteners to stay intact during extreme weather events.

Temperature Swings

While winters are mild, temperature fluctuations still create thermal expansion and contraction cycles that loosen nails and crack flashing. Proper ventilation installed by HEP helps regulate attic temperatures, minimizing stress on roofing components.

Signs Your Roof Needs Replacement

Ignoring early warning signs risks water intrusion, mold proliferation, and structural decay. HEP roof inspectors often identify the following indicators:

Shingles that curl, buckle, or display bare fiberglass mat
Granule accumulation in gutters or at downspout exits
Missing or broken tabs after a storm
Dark streaks or algae colonies spreading across surfaces
Sagging roof planes or visible soft spots
Blistered paint on eaves—often a clue of trapped moisture
Daylight visible through attic rafters
Chronic leaks around chimneys, skylights, or vent stacks despite prior patchwork

If two or more of these symptoms appear, a full roof replacement typically offers better long-term value than repeated repairs.

HEP’s Comprehensive Roofing Process

Re-roofing success hinges on a transparent, structured approach. HEP follows a detailed multi-step roadmap that keeps homeowners informed and properties protected from initial evaluation to final inspection.

1. In-Depth Roof Assessment

Certified roof specialists measure slopes, inspect decking, document ventilation deficits, and photograph problem areas. Drone imaging and moisture scanners reveal hidden damage without invasive methods.

2. Customized Proposal

Using collected data, HEP crafts a proposal outlining:

Recommended shingle type, underlayment, and flashing upgrades
Ventilation improvements to meet modern code
Estimated project timeline and cleanup procedures
Warranty coverage for materials and workmanship

3. Permit Acquisition

Charleston County and individual municipalities enforce strict building codes, especially in coastal flood zones. HEP secures all permits, ensuring compliance with wind uplift requirements and historical district guidelines when applicable.

4. Site Protection

Before the first shingle is removed, crews:

Drape protective tarps over landscaping and exterior walls
Position magnetic nail sweepers around the perimeter
Erect temporary plywood barriers to prevent debris damage

5. Tear-Off and Inspection

Old roofing layers are removed down to the decking. Technicians assess the sheathing for rot or delamination, replacing compromised sections with code-approved plywood or OSB.

6. Premium Underlayment Installation

Ice-and-water shields line valleys, eaves, and penetrations. Synthetic underlayment blankets remaining surfaces, creating a secondary water barrier that resists tearing and wrinkling under intense heat.

7. Flashing and Ventilation Upgrades

HEP fabricates custom step flashing, drip edges, and chimney crickets on-site. Ridge vents, off-ridge vents, or solar-powered attic fans are installed to exhaust hot, moist air, preventing energy losses and mold growth.

8. Shingle or Panel Placement

Shingles, metal panels, or synthetic shake alternatives are installed with corrosion-resistant nails at manufacturer-specified spacings, ensuring eligibility for full warranty coverage.

9. Ridge Cap and Final Sealing

Hip and ridge cap shingles seal the system’s highest stress points. Counter-flashing around chimneys is tied into mortar joints, and high-grade sealant is applied sparingly to keep maintenance minimal.

10. Thorough Cleanup and Final Walkthrough

Crew members sweep magnets across lawns, remove debris, and reset landscaping items. A final walkthrough with the homeowner verifies satisfaction and explains maintenance recommendations.

Premium Materials Selected for Low-Country Weather

HEP’s material portfolio is curated for Charleston’s coastal climate, ensuring longevity and performance.

Architectural Asphalt Shingles

Multi-layer construction for enhanced dimensional appeal
Class A fire rating and algae-resistant copper granules
Wind warranties up to 130 mph when installed with matching starter strips and ridge caps

Metal Roofing Systems

Galvalume or aluminum panels that resist rust in salty air
Kynar 500® coatings reflecting radiant heat, lowering cooling costs
Interlocking seams providing superior wind uplift resistance

Synthetic Slate and Shake

Composite polymers mimicking natural textures without weight penalties
Impact resistance rated Class 4 against hail
Fade-proof pigments fortified with UV inhibitors

Underlayment and Accessories

High-temperature ice-and-water membranes protecting against wind-driven rain
Synthetic breathable underlayments that repel water yet allow moisture vapor escape
Stainless steel or hot-dipped galvanized fasteners matching coastal corrosion criteria

Seamless Integration With Architectural Styles

Charleston’s architectural tapestry ranges from Georgian and Federal homes downtown to contemporary multi-level builds along the waterfront. HEP’s design consultants collaborate with homeowners and, when required, local architectural review boards to select roofing profiles and colors that respect historical integrity or accent modern lines.

Unifying roof elements with shutters, siding, and trim elevates the entire façade. For instance:

Soft charcoal architectural shingles complement pastel clapboard exteriors on Rainbow Row-inspired cottages.
Matte black standing seam metal roofs contrast elegantly with white fiber-cement board on minimalist Sullivan’s Island homes.
Subtle variegated synthetic slate adds depth to brick Colonial Revivals in West Ashley without burdening rafters.

Enhancing Energy Efficiency and Comfort

A replacement roof from HEP goes beyond leak prevention; it can drive tangible reductions in monthly utility bills.

Cool-roof rated shingles reflect solar radiation, keeping attic temperatures lower.
Proper ridge and soffit ventilation facilitates continuous air exchange, reducing HVAC strain.
Radiant barriers installed beneath decking further block heat transfer.

By moderating attic and living space temperatures, these upgrades help HVAC units cycle less frequently, prolonging equipment life and shrinking carbon footprints.

Protecting Your Investment With Industry-Leading Warranties

Quality materials deserve equally robust coverage. HEP offers multi-tiered warranty frameworks:

Manufacturer’s limited lifetime warranties on shingles or panels
Enhanced coverage achievable through certified installation practices, extending non-prorated periods for up to 50 years
Transferable terms that bolster resale value should homeowners relocate
Workmanship guarantees that ensure labor defects are addressed swiftly at no cost during the warranty window

This holistic protection plan safeguards finances and underscores HEP’s confidence in its crews and chosen products.

Safety Protocols That Protect Your Property

Roof replacement is inherently risky, but HEP’s safety culture minimizes hazards for workers, homeowners, and neighboring properties.

Crew Training and Certification

OSHA 30-hour training completion for lead installers
Fall-protection systems including harnesses, lifelines, and guardrails
Ladder safety inspections before every shift

Property Safeguards

Plywood sheets shield delicate landscape elements under high-traffic zones
Temporary edge protection installed near driveways and walkways
Strict no-smoking policy preventing accidental fires

An on-site supervisor monitors compliance from setup to final cleanup, ensuring safety protocols translate into incident-free projects.

Sustainable Practices and Waste Reduction

Charleston’s natural beauty motivates HEP to limit environmental impact wherever possible.

Old asphalt shingles are separated and transported to recycling facilities that repurpose aggregate for road paving.
Metal panel scraps enter scrap-steel recycling streams.
Digital project management reduces paper consumption, while material orders are optimized to generate minimal off-cuts.

Choosing reflective “cool” roofing products also lessens urban heat-island effects, supporting broader sustainability goals in Charleston County.

Preparing for Your Roof Replacement Day

Homeowners can take several simple steps to streamline the installation experience.

Interior Preparations

Remove hanging artwork or fragile light fixtures from upper walls and ceilings to prevent vibrational damage.
Cover items in attic storage with plastic sheets to guard against dust.

Exterior Preparations

Trim overhanging branches that may impede ladder placement.
Relocate patio furniture, grills, and potted plants away from the work zone.
Keep driveway clear for dumpster and material deliveries.

By completing these tasks before the crew arrives, homeowners help ensure swift progress and optimal outcomes.

Post-Installation Support and Maintenance Guidance

A new roof’s lifespan depends on proper care. HEP equips homeowners with a concise maintenance schedule:

Visual inspections every spring and fall, especially after major storms
Gutter cleaning to prevent water backup and fascia damage
Prompt sealant touch-ups around penetrations when minor gaps emerge
Annual attic checks for signs of mold, insulation displacement, or pest activity

HEP offers optional maintenance programs featuring professional inspections and minor repairs, further prolonging roof performance.

The HEP Advantage for Charleston Homeowners

Selecting a contractor can feel overwhelming, but several attributes distinguish HEP within the coastal Carolina market.

Deep familiarity with Charleston’s building codes, flood-zone regulations, and architectural preservation standards
Factory-trained installers enabling extended manufacturer warranties
Transparent communication—daily progress updates and photo documentation
Commitment to punctuality and clean worksites, preserving neighborhood harmony
Dedication to sustainability through recycling, energy-efficient product offerings, and reduced carbon practices

From the initial assessment to post-installation follow-ups, HEP’s customer-focused philosophy translates into roofs that not only shield homes from the Low-Country’s volatile weather, but also elevate property value and aesthetic cohesion.

Ongoing Weather Monitoring and Emergency Response

Charleston’s weather can shift from calm skies to tropical squalls within hours. HEP maintains real-time storm tracking dashboards and keeps crews on standby throughout hurricane season. If post-storm inspections are needed, the company can rapidly deploy assessment teams, tarp damaged areas, and schedule prioritized replacements, preventing secondary interior deterioration.

Conclusion: Secure Peace of Mind With a Superior Roof

Charleston’s coastal charm comes with environmental challenges that relentlessly test the resilience of every rooftop. Timely replacement by a skilled, locally attuned team is the surest strategy for preserving structural integrity, indoor comfort, and long-term value. By entrusting the project to HEP, homeowners gain access to premium materials, methodical craftsmanship, and steadfast warranties—advantages that transform a necessary upgrade into a lasting investment.

The result is a roofing system engineered for decades of dependable service, capable of repelling tropical storms, reflecting brutal summer sun, and complementing the city’s diverse architectural heritage. In every nail driven, flashing bent, and shingle aligned, HEP commits to safeguarding Charleston homes and the families within them—one roof at a time.