- HEP
- Peak Performance
Peak Performance
Peak Performance | Air Conditioning | Heating and Air Conditioning | Charleston
Charleston’s salt-kissed breezes can turn sweltering fast, and that’s when residents count on HEP’s peak performance heating and air conditioning. With decades of know-how and a fleet ready at a moment’s notice, our certified technicians keep Lowcountry homes cool, quiet, and energy-smart. From precision tune-ups to swift 24/7 repairs, we treat every system as if it were our own—using advanced diagnostics to spot issues before they disrupt your comfort.
Whether you need an honest assessment of an aging unit or a custom installation that conquers the coastal humidity, our team delivers air conditioning solutions tailored to Charleston’s unique climate. Transparent pricing, industry-leading warranties, and a satisfaction guarantee mean you can relax and soak in the Southern charm while we fine-tune your indoor oasis.
FAQs
What air-conditioning services does Peak Performance Heating & Air Conditioning provide in Charleston?
We offer complete residential and light-commercial AC solutions, including new system design and installation, replacement of outdated units, 24/7 emergency repair, seasonal tune-ups, indoor-air-quality upgrades, ductwork inspection and sealing, thermostat replacement, and ongoing maintenance plans. Whether you need a quick refrigerant recharge or a full high-efficiency system, our licensed technicians can handle every step in-house.
How fast can you respond to an AC emergency in the Charleston area?
Because summer heat and humidity can climb quickly here, we keep fully stocked service vehicles on standby day and night. Calls received before 5 p.m. are usually serviced the same day, and after-hours or weekend emergencies are addressed within 2–4 hours. Our technicians live throughout the Tri-County area, allowing us to reach most homes in Charleston, Mount Pleasant, Summerville, and James Island in under an hour.
Which air-conditioner brands and models do you install or service?
Peak Performance is a Trane Comfort Specialist, but our EPA-certified technicians are trained on all major brands, including Carrier, Lennox, Rheem, Goodman, York, Bosch, and Mitsubishi mini-splits. We maintain an extensive parts inventory for systems manufactured in the last 20 years and have direct distributor relationships for fast turnaround on specialty components.
How do I decide whether to repair or replace my existing AC unit?
We start with a full diagnostic evaluation that measures refrigerant pressure, airflow, compressor health, and energy consumption. If repairs cost more than 30–40 % of the price of a new unit or if your system is over 10–12 years old and using R-22 refrigerant, we usually recommend replacement. New high-SEER equipment can cut cooling bills up to 40 %, so payback often occurs within 3–5 summers. We’ll provide written estimates for both options so you can make an informed choice.
Are there energy-efficiency incentives or rebates for new AC installations in Charleston?
Yes. Many high-efficiency heat pumps and variable-speed air conditioners qualify for federal tax credits of up to $2,000 under the Inflation Reduction Act. Santee Cooper and Berkeley Electric also offer $200–$400 rebates for ENERGY STAR® equipment, and Dominion Energy provides low-interest, on-bill financing. We handle all paperwork, verify SEER2 ratings, and ensure your AHRI certificates are filed so you receive every possible incentive.
What maintenance plans do you offer, and why are they important?
Our Peak Protection Plan includes two precision tune-ups per year, priority scheduling, 15 % repair discounts, and no after-hours fees. Each visit covers coil cleaning, refrigerant balancing, electrical testing, drain-line flushing, and a written performance report. Regular maintenance extends system life by 20 %, preserves manufacturer warranties, reduces breakdowns, and keeps your cooling costs in check—especially critical in Charleston’s salt-air environment.