Dependable Repairs

HEPDependable Repairs

Dependable Repairs | Electrical Outlets | Electrical | Charleston

When sparks fly or devices refuse to charge, Charleston homeowners turn to HEP’s dependable repairs for fast, trustworthy help with electrical outlets. Our licensed, background-checked electricians arrive in fully stocked trucks, ready to diagnose loose connections, replace outdated two-prong receptacles, or install modern USB and GFCI ports that keep your family safe. From historic downtown cottages to new builds on James Island, we know the unique wiring challenges Lowcountry homes face, and we back every repair with transparent pricing and a rock-solid satisfaction guarantee.

Schedule a visit today and discover why neighbors across Charleston count on HEP for courteous service, same-day solutions, and workmanship that’s built to last. One call, one convenient appointment, and your electrical outlets work flawlessly—so you can plug in, power up, and get on with your day.

FAQs

How can I tell if an electrical outlet in my Charleston home needs repair or replacement?

Common warning signs include outlets that feel warm or hot to the touch, show burn marks or discoloration, make buzzing or crackling sounds, emit a burning odor, or fail to hold plugs securely. Tripped breakers when you plug in a device and frequent flickering lights can also signal a failing receptacle. If you notice any of these symptoms, shut off the circuit at the panel and schedule a professional inspection right away to prevent shock or fire hazards.

What types of outlet problems do your electricians repair?

Our licensed Charleston electricians troubleshoot and repair loose or damaged receptacles, cracked faceplates, worn contacts that cause intermittent power, reversed polarity, ungrounded outlets, and tripping GFCI/AFCI devices. We also replace outdated two-prong outlets with modern grounded or tamper-resistant models, correct over-wired circuits, and resolve aluminum wiring termination issues that can overheat outlets.

Are GFCI and AFCI outlets required, and can you install them?

Yes. The National Electrical Code (NEC) and the Charleston Building Inspection Services Department require Ground-Fault Circuit-Interrupter (GFCI) protection in kitchens, bathrooms, garages, unfinished basements, exterior locations, and within 6 feet of sinks. Arc-Fault Circuit-Interrupter (AFCI) protection is required in most living areas such as bedrooms and living rooms. Our team installs, tests, and labels GFCI and AFCI receptacles or breakers to bring your home up to current code and enhance shock and fire protection.

How long does a typical electrical outlet repair or replacement take?

For a straightforward swap of a single standard receptacle, our technician can usually complete the job in 20–30 minutes once power is shut off. Complex scenarios—such as rewiring an entire circuit, installing GFCI/AFCI protection, or upgrading multiple outlets—may take 1–3 hours. We provide a clear time estimate after a brief on-site assessment so you know exactly what to expect.

Do I need to shut off power or move furniture before the electrician arrives?

If it is safe for you to access the breaker panel, shutting off the affected circuit ahead of time is helpful but not required. Our electricians always verify de-energization with professional test equipment before they begin. Clearing small items or furniture that block the outlet area lets us work faster, but we can assist with moving light objects if necessary.

Are your electricians licensed and insured to work in Charleston, SC?

Absolutely. Every technician holds a South Carolina Residential Electrical License or is supervised by a licensed master electrician, carries full liability insurance, and is trained in current NEC standards. We obtain permits from the City of Charleston when required, and all workmanship is backed by our Dependable Repairs satisfaction guarantee and one-year parts and labor warranty.

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