Quality And Reliability
Quality And Reliability | Electrical Fixtures | Electrical | Charleston
Charleston homeowners and businesses turn to HEP when they want safety, style, and long-term performance in their electrical fixtures. Our licensed, local team blends Lowcountry hospitality with rigorous training, expertly installing, upgrading, and repairing everything from statement chandeliers in historic downtown homes to corrosion-resistant porch lights along the coast. We handle each detail—wiring, mounting, code compliance—with the precision you’d expect from a company built on quality and reliability.
From your first call to the final inspection, we keep you informed, on schedule, and free from surprises. HEP sources only premium, code-approved components, backs every job with robust warranties, and arrives when we say we will. The result? Electrical fixtures that perform flawlessly amid Charleston’s heat, humidity, and salt air—giving you dependable illumination and peace of mind for years to come.
FAQs
What types of electrical fixtures do you install and service in Charleston?
We handle a full spectrum of residential and commercial fixtures, including ceiling fans, chandeliers, recessed lighting, under-cabinet lighting, track lighting, outdoor and landscape lighting, GFCI outlets, smart switches, and occupancy sensors. Whether you need a brand-new installation, an upgrade to energy-efficient models, or troubleshooting on an existing fixture, our licensed technicians have the tools and expertise to complete the job safely and to code.
How do you ensure the quality and safety of the fixtures you provide?
Every fixture we supply is sourced from reputable manufacturers that meet or exceed UL, ETL, or CSA safety standards. Before installation, our electricians perform a multi-point inspection, checking wiring integrity, grounding, and compatibility with your home’s voltage and load requirements. After installation, we test each fixture for proper operation, verify connections with calibrated meters, and issue a compliance report so you can be confident the work is reliable and up to National Electrical Code (NEC) and Charleston local code requirements.
Are your electricians licensed and insured to work in Charleston and throughout South Carolina?
Yes. All field technicians hold current South Carolina Residential/Commercial Electrical Contractor licenses and complete ongoing continuing-education courses on the latest NEC updates. We also carry $2 million in general liability insurance and full workers’ compensation coverage, protecting you and your property throughout the project.
Do you offer energy-efficient lighting and smart-fixture options?
Absolutely. We carry a wide selection of ENERGY STAR® LED fixtures, dimmable drivers, and daylight-harvesting sensors that can cut lighting energy use by up to 70%. For homeowners looking to integrate smart-home technology, we install Wi-Fi and Zigbee-enabled switches, smart bulbs, and whole-house lighting control panels compatible with Alexa, Google Home, and Apple HomeKit.
How quickly can you respond to a service request or emergency fixture problem within Charleston?
For standard service calls, we can usually schedule an appointment within 24–48 hours. If you have a safety-critical issue—such as flickering lights, sparking fixtures, or a loss of power in key circuits—we offer same-day emergency service. Our on-call technicians are available 24/7, and most emergency calls within Charleston city limits are reached in under 60 minutes.
What warranty or guarantee do you provide on fixtures and labor?
All fixtures we supply come with the manufacturer’s warranty, typically ranging from 3 to 10 years. In addition, we stand behind our workmanship with a 2-year labor guarantee. If any installation-related issue arises within that period, we’ll repair or replace the fixture at no cost to you. Extended maintenance packages are also available for commercial clients who need scheduled inspections and bulb replacements.