Emergency Repairs
Emergency Repairs | Electrical | Charleston
When a Lowcountry squall knocks the lights out or an unexpected surge leaves your appliances silent, Charleston homeowners turn to HEP for fast, no-nonsense relief. Our seasoned technicians are on call 24/7, navigating cobblestone streets and island bridges alike to restore safety, comfort, and complete electrical function to your home. We arrive with fully stocked vans, advanced testing equipment, and the confidence born of thousands of successful emergency repairs—all so you can get back to sweet tea on the porch without missing a beat.
From tripped breakers in historic downtown lofts to storm-damaged panels on Folly Beach, we treat every call as if it’s our own family in the dark. Transparent pricing, clear communication, and genuine Southern hospitality come standard; rock-solid warranties and code-compliant workmanship seal the deal. When seconds matter, choose the Charleston crew that knows emergency repairs inside and out—choose HEP.
FAQs
What situations are considered an electrical emergency in Charleston?
An electrical emergency is any situation that poses an immediate risk of fire, shock, or prolonged power loss. Common examples we see in Charleston include sparking outlets, burning smells from wiring, complete loss of power to essential circuits, tripped breakers that will not reset, water-damaged panels after coastal storms, and flickering lights accompanied by buzzing noises. Because these issues can quickly escalate into fires or electrocution hazards, call an emergency electrician as soon as you notice them. Our licensed team will walk you through safety steps over the phone while we dispatch a technician.
Do you provide 24⁄7 emergency electrical services in the Charleston area?
Yes. Our dispatch center is staffed around the clock—nights, weekends, and holidays included—so you never have to wait for business hours to get help. We cover the entire Charleston metro, including Mount Pleasant, North Charleston, Summerville, and the barrier islands. Whether the issue happens during a summer storm at 2 a.m. or a holiday gathering, a live representative will answer your call and immediately deploy the closest on-call electrician.
How fast can an emergency electrician get to my property?
Because we strategically stage service vehicles throughout Charleston County, our average arrival time is 60 minutes or less. Downtown or peninsula addresses may see us in as little as 30 minutes, while outlying areas such as Johns Island or Awendaw typically take under an hour. During severe weather or bridge closures we’ll give you real-time ETAs and keep you updated by text, phone, or email until the electrician is on site.
Are your emergency repairs up to code and inspected?
Absolutely. Every technician on our emergency roster is a state-licensed Journeyman or Master Electrician who follows the current National Electrical Code (NEC) as well as Charleston’s local amendments. We carry all required permits and will coordinate any inspections if the scope of work demands it. Once repairs are complete, you receive a detailed service report and documentation you can submit to insurance or the city’s Building Inspection Services, ensuring full compliance and peace of mind.
How much do emergency electrical services cost?
We believe in transparent, upfront pricing. After a quick assessment—often done over a live video call or detailed description—we provide a written estimate before any tools come out. Our emergency diagnostic fee is flat-rate and credited toward the repair if you approve the work. Typical small fixes like replacing a burnt receptacle start around $150, while more complex jobs such as panel repairs or service-entrance replacement are quoted individually. We accept major credit cards, checks, and offer financing for larger unexpected repairs.
What safety steps should I take while waiting for the electrician to arrive?
1. Turn off the main breaker if you see sparks, smoke, or smell burning insulation. 2. Unplug affected appliances to prevent further damage. 3. Keep family members and pets away from the problem area. 4. Never attempt DIY repairs—Charleston’s humid, salt-laden air increases corrosion and shock risks. 5. If water is involved (e.g., flooding during a storm), stay clear until power is shut off at the panel or meter. 6. Have your phone handy so we can guide you through additional precautions and locate your home quickly. Following these steps minimizes hazards until professional help arrives.