Plumbing Emergencies
Plumbing Emergencies | Emergency Plumbing | Plumbing | Calhoun
A leaky water heater at midnight or a burst pipe before dawn can bring your whole household to a standstill. HEP’s expert team in Calhoun understands that every minute counts when water is spilling onto your floors, so we answer the phone 24/7 and arrive fast—with the right parts and the know-how to fix the problem on the first visit. When you need emergency plumbing, you won’t be routed through call centers or left wondering when help will arrive; you’ll speak directly with friendly local dispatchers who track our fully stocked service vans in real time.
Our licensed and insured technicians diagnose issues quickly, explain your options in plain language, and provide upfront pricing so there are no surprises once the water is shut off and the work is done. Whether it’s a sewage backup, frozen pipe, or a mysterious leak behind the wall, we back every repair with HEP’s satisfaction guarantee and leave your space cleaner than we found it. Relax—Calhoun’s most trusted team is always on call, and your plumbing emergency will soon be just a memory.
FAQs
What situations are considered a plumbing emergency?
Any issue that risks water damage, health hazards, or loss of essential service qualifies as an emergency. Examples include burst or frozen pipes, major leaks, sewage backups, overflowing toilets, water heater failures, gas leaks on water-heaters, and no-water situations. If the problem could damage your home or endanger your family before the next business day, call us immediately.
How fast can you reach my home or business in Calhoun?
Because we are based in Calhoun and keep on-call technicians around the clock, our average response time is 60 minutes or less within the city limits. Rural addresses and neighboring towns usually see us within 60–90 minutes. When you call, our dispatcher will give you an accurate ETA and stay in contact until your plumber arrives.
Are emergency plumbing services available 24/7, including holidays and weekends?
Yes. Plumbing problems don’t follow a 9-to-5 schedule, so neither do we. Our emergency line is staffed 24 hours a day, 7 days a week, 365 days a year—even on Thanksgiving, Christmas, and other major holidays. A licensed technician is always on standby to handle your call.
Will I pay extra for after-hours or weekend emergency service?
We do charge an emergency dispatch fee to cover overtime labor and immediate parts sourcing, but we keep our rates transparent and competitive for the Calhoun market. Before any work begins, your technician will provide a written, flat-rate estimate that includes labor, materials, and the emergency fee so you can approve the cost up front.
What should I do while waiting for the emergency plumber to arrive?
1) Turn off the main water shut-off valve to stop further flooding. 2) If the leak is near a fixture, close any local shut-offs. 3) For water-heater leaks, turn the power or gas supply off. 4) Avoid using electrical appliances near standing water. 5) Open drains and faucets to relieve pressure if pipes are frozen. 6) Mop or towel up excess water to minimize damage. 7) Keep children and pets away from the affected area until we arrive.
Are your emergency plumbers licensed, insured, and local to Calhoun?
Absolutely. Every technician holds a Georgia state plumbing license, carries full liability and workers’ compensation insurance, and undergoes annual background checks. Because we live and work in Calhoun, we know the local building codes, soil conditions, and water-quality issues that affect plumbing systems here.