Reliable Service
Reliable Service | Toilet Upgrades and Replacements | Plumbing | Birchwood
Whether you’re dealing with a temperamental flush, rising water bills, or an outdated suite that drags down the look of your bathroom, HEP’s skilled plumbers in Birchwood are ready to help. Our team specialises in toilet upgrades and replacements, guiding you through modern, water-saving models that not only freshen up the space but also reduce everyday operating costs. We arrive on time, protect your flooring, and keep you informed at every step, so the only surprise is how seamlessly the new toilet fits your routine.
From sleek one-piece designs to comfort-height options, we stock trusted brands and back every installation with dependable workmanship guarantees. With transparent quotes, 24/7 emergency support, and respectful clean-up, you can relax knowing Birchwood’s most reliable service plumbing crew has everything covered—flawless function, stylish finishes, and lasting peace of mind.
FAQs
What signs indicate I should replace my toilet rather than repair it?
Persistent leaks around the base, cracks in the porcelain, frequent clogs, excessive water use, or visible corrosion on internal parts are common indicators. If the cost of multiple repairs approaches 50 % of the price of a new, water-efficient model, replacement is usually the most economical choice.
Can you upgrade my existing toilet to a modern water-saving model?
Absolutely. We stock and install high-efficiency single-flush and dual-flush toilets that use as little as 3–4.5 L per flush—up to 60 % less water than many older units. We’ll assess your current plumbing, recommend models that fit your rough-in and bathroom style, and handle the full installation and testing.
How long does a typical toilet replacement take in Birchwood homes?
Most standard replacements are completed in 1.5–2 hours. This includes shutting off the water, removing the old unit, preparing the flange, installing the new toilet, sealing, reconnecting the water line, and a thorough leak and flush test. More complex jobs—such as flange repairs or relocating the toilet—may take longer, but we’ll give you a clear time estimate before we start.
Will you dispose of my old toilet, and is there an environmental fee?
Yes. We remove the old fixture, separate reusable components, and deliver the porcelain to a Birchwood-area recycling facility whenever possible. A modest disposal fee is included in your written quote, covering transportation and recycling charges so you don’t have to worry about it.
Do I need to choose and purchase the new toilet myself?
You’re welcome to supply your own fixture, but most clients prefer us to handle everything. We partner with leading brands, offer a curated selection in various styles and heights, and pass on our trade discounts. All toilets we supply are covered by the manufacturer’s warranty and meet current Australian Standards for water efficiency and backflow prevention.
Are your toilet installations covered by a warranty?
Yes. All labour is backed by our 12-month workmanship warranty, and any parts or fixtures we provide carry their full manufacturer warranties (typically 5–10 years on the porcelain and 12–24 months on internal mechanisms). If an installation-related issue arises within the warranty period, we return promptly at no extra cost to you.